Administrative Healthcare Assistant
3 days ago
This is not a pure Healthcare Assistant role; this is role that requires someone with a Healthcare Assistant background who is looking to move from a hands-on, clinical role into a hands-off, administrative/patient management role.
The Donation Team deal with patients requiring treatment with donated eggs and sperm. They play a key role in helping to create families for those otherwise unable to do so. You’ll work closely with the Group Donation Lead as we have a continuity of donation processes across the Group.
This is a really varied and wide-ranging role - it has everything from supporting nurses, midwives and the wider clinic teams in the coordination of treatments to patients while making sure they can have the best possible experience they can receive.
You’ll talk to patients and support them throughout their treatment journey, provide them with information, resolving any queries or problems. You’ll provide emotional support to them using empathy and understanding, and if you need to, signpost them to our counselling support services.
We have a diverse range of patients who have a diverse range of needs, at Care we have an inclusive approach and embrace diversity.
There is administration in this role, you need to accurately input data, find information on the clinical patient database and follow the system pathways to ensure patient record are accurate.
**About you**:
You’re a Healthcare Assistant from a hospital/clinic setting who is looking to move from a hands-on, clinical role into a hands-off, administrative/patient management role.
In addition to this you’re flexible, eager to learn, are able to work alone, you have a strong understanding of delivering excellence for people, written and verbal, with accuracy and in a timely fashion. We’re looking for great team players with a desire for continuous personal and professional development.
Excellent communication is required as you’ll be dealing with people from all backgrounds, making In and outbound calls where needed, delivering a high-quality patient experience - you’re acting as a CARE Fertility ambassador in all of your interactions.
**Location/Benefits**:
This is a full-time role working Mon-Fri 9-5, based at 108-112 Daisy Bank Rd, Manchester M14 5QH.
In a company where hard work and great results are recognised, you can look forward to a supportive culture of collaboration where we value each other.
- Salary of £20,000 depending on experience
- 33 Days annual leave (inc. public holidays)
- Pension scheme
- Life assurance
- A range of other benefits including retail discounts, a wellbeing hub, holiday trading
**About us**
We’re Care Fertility, we’re the largest private provider of IVF and fertility treatment in the UK.
We draw on the knowledge of our wider team of over 600 dedicated doctors, embryologists, nurses and support teams who all work together to ensure our patients get the very best fertility treatment.
At Care we care, for our patients and for our people. We believe in helping you to reach your full potential.
If you join Care, you can look forward to a challenging and rewarding role, with great results bringing great opportunity for recognition and promotion.
Click **APPLY** now to join Care Fertility
**Salary**: £20,000.00 per year
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