Warehouse Coordinator
4 weeks ago
This role is a full time fulfilment position supporting our warehouse department operations team You will communicate directly with our clients to understand their requirements and coordinate with our warehouse operations on what is required. The individual will also be required to help identify opportunities to improve the flow of communication, support the development and implementation of solutions and work with the relevant teams to sustain improvements.
**Main Responsibilities**
- General administration duties, not limited to organizing procedures, handling correspondence, and dealing with any paperwork.
- Manage all customer orders for dispatch to the required service level.
- Ensure all customer receipts are administered on to the system within the time lines set with customer.
- Work closely with the warehouse and other internal departments to ensure issues affecting customer orders or returns are resolved promptly.
- Monitor all processes are being followed for ensuring accuracy for the customer.
- Manage all customer collections to the required service levels.
- Collaborate with colleagues and external partners to improve efficiency, productivity and processes.
**Skills/Experience required**:
- Strong administrative and problem-solving skills.
- Able to take on a wide range of tasks whilst managing your own workload
- Work within a busy/fast paced warehouse environment
- Have a flexible and positive attitude
- Work well under pressure and too tight deadlines
- Experience of working in supply chain/warehousing/logistics is desirable.
- Chinese language skills (reading and writing) essential** [many of our clients are Chinese].
**Work Days**:Monda - Friday (day shift)
**Work Hours**:Between the hours 9:00 am to 17:30 pm [maybe later dependent on business needs].
**Fixed Term Contract**:20 hours Guaranteed, with the opportunity to work 40+ hours per week.
The above is not an exhaustive list and in addition to the above duties, you may be required to perform other duties as the needs of our business change. We reserve the right to amend the above duties as deemed necessary for the needs of the business.
The duties described in this job description must be carried out in a manner that promotes equality of opportunity; dignity and due respect for all employees and clients or customers are consistent with the Company’s Equal Opportunities Policy.
**Job Type**: Permanent
**Salary**: £10.42 per hour
**Benefits**:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
**Language**:
- Chinese (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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