Customer Service Agent
5 months ago
**Customer Service Agent**
Role: Customer Service Agent
**Job Type**: Temporary to Permanent
**Salary**: £12.00 per hour for 12 week temporary assignment; £21,000 per annum plus overtime paid at time and a half once permanent
Location: SO45
Hours: 08.00 - 16.30, 09.30 - 18.00, or 11.30 - 20.00, with a weekend rota (1 Saturday morning in every 6-8 weeks)
Our client is the UKs leading LPG Supplier, offering a range of off grid energy options for various customers and clients. A very exciting opportunity has arisen, to join our client’s team working as a Customer Service Agent. Our client offers hybrid working after successful completion of 3-month probation period.
Duties and Responsibilities as Customer Service Agent:
- Receive customer queries and complaints, research and resolve customer complaints within given parameters, and be aware of possible solutions to make informed decisions.
- Achieve quantitative and qualitative service standard performance targets.
- Be able to work and co-operate as part of a team, assisting and supporting colleagues, and other departments, when necessary.
- Assist in developing processes for constant improvement for the benefit of the customer.
- To stay focused and motivated with a positive attitude towards learning, growth, and change.
- Be able to challenge yourself and others to make step changes in knowledge, experience, skills, and behaviour, and share knowledge of best practice.
About you:
- Have excellent communication and relationship building skills and demonstrate real care about the customer through a consultative and listening approach
- Have a strong sense of ownership and take pride in your work
- Be well organized and able to work under pressure
- Have excellent attention to detail
- Have good IT systems knowledge
VR/07922
INDTEMP
**Job Type**: Temp to perm
Contract length: 12 weeks
**Salary**: £12.00 per hour
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Reference ID: VR/07922
-
Customer Support Agent
5 months ago
Southampton, United Kingdom Talentsure Recruitment Full time**Customer Support Agent** **Salary: £21,255 - £24,000 per annum + Bonus** **Hours: 37 ½ hours per week, Monday - Friday 9.00am - 5.00pm (occasional Saturdays 9.00am - 2.00pm)** **Location: Central Southampton** **Contract: Full Time, Permanent** Our client, an award-winning fintech business is looking for a Customer Support Agent to join their team...
-
Customer Support Agent
5 months ago
Southampton, United Kingdom Bamboo Limited Full timeCustomer Support Agent **Location**: Central Southampton, opposite to the Southampton central train station. **Hours**:Your working hours will be Monday to Friday, between 9am and 5pm. In this contact centre position, it will be your responsibility to provide a first-class customer service experience in line with service level agreements, treating...
-
Customer Service Representative
4 weeks ago
Southampton, Southampton, United Kingdom Randstad Full timeJob Title: Customer Service Field AgentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Agent. As a Field Agent, you will be responsible for interacting with customers in various locations, providing exceptional service, and collecting valuable feedback.Key Responsibilities:Provide excellent...
-
Customer Service Representative
4 weeks ago
Southampton, Southampton, United Kingdom Randstad Full timeJob Title: Customer Service Field AgentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Agent. As a Field Agent, you will be responsible for interacting with customers in various locations, providing exceptional service, and collecting valuable feedback.Key Responsibilities:Provide excellent...
-
Customer Service Representative
4 weeks ago
Southampton, Southampton, United Kingdom Carnival Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Reservations team as a Reservations Advisor. As a key member of our Contact Centre Operations team, you will be responsible for delivering exceptional customer service and providing expert product knowledge to our guests and travel agent partners.Key...
-
Customer Service Representative
4 weeks ago
Southampton, Southampton, United Kingdom Carnival Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Reservations team as a Reservations Advisor. As a key member of our Contact Centre Operations team, you will be responsible for delivering exceptional customer service and providing expert product knowledge to our guests and travel agent partners.Key...
-
Customer Service Representative
4 weeks ago
Southampton, Southampton, United Kingdom Carnival UK Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Reservations Advisor to join our team at Carnival UK. As a key member of our Contact Centre Operations team, you will play a vital role in delivering exceptional customer service and ensuring a memorable experience for our guests and travel agent partners.Key Responsibilities:Provide...
-
Customer Service Representative
4 weeks ago
Southampton, Southampton, United Kingdom Carnival UK Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Reservations Advisor to join our team at Carnival UK. As a key member of our Contact Centre Operations team, you will play a vital role in delivering exceptional customer service and ensuring a memorable experience for our guests and travel agent partners.Key Responsibilities:Provide...
-
Customer Service Agent
5 months ago
Southampton, United Kingdom Bamboo Limited Full time**Why Choose Bamboo?** Bamboo is an award-winning loan provider, building our business around helping people with affordable finance. We are passionate about providing first-class customer service which is reflected in our 'Excellent' Trustpilot score of 4.9 as well as the many industry awards that we have won. We always strive to do the right thing, with...
-
Customer Service Agent
2 days ago
Southampton, United Kingdom CV-Library Full timeDynamite Recruitment is delighted to be recruiting a Customer Service Advisor to join a successful, award-winning Financial Services business based in Southampton! This is an exciting opportunity for an individual to develop and progress their career within a fast-growing, vibrant team! The focus of this role is to be the first point of...
-
Call Centre Agent
5 months ago
Southampton, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights. **About Us**: We pride ourselves on...
-
Trainee Estate Agent
5 months ago
Southampton, United Kingdom Connells Group Full timeOTE - £25,000-£30,000 - Uncapped Commission - Career Progression At **Connells**, we're looking for a highly motivated **Trainee Estate Agent** who will work toward becoming a Sales Negotiator for our fantastic residential sales team in **Southampton**. The **Trainee Estate Agent **is an entry level role where you will learn all aspects of Estate Agency...
-
Estate Agent
4 weeks ago
Southampton, Southampton, United Kingdom Morris Dibben Full timeUnlock Your Potential as an Estate Agent with Morris DibbenAre you a motivated and results-driven individual looking to launch or advance your career in the exciting world of estate agency? Look no further than Morris Dibben, a leading estate agency with a rich history of success in the Southampton and Portsmouth areas.About the RoleWe are seeking a highly...
-
Estate Agent
4 weeks ago
Southampton, Southampton, United Kingdom Morris Dibben Full timeUnlock Your Potential as an Estate Agent with Morris DibbenAre you a motivated and results-driven individual looking to launch or advance your career in the exciting world of estate agency? Look no further than Morris Dibben, a leading estate agency with a rich history of success in the Southampton and Portsmouth areas.About the RoleWe are seeking a highly...
-
Trainee Estate Agent
5 months ago
Southampton, United Kingdom Connells Group Full timeOTE: £33,000, Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Shirley **working in our well known** Austin & Wyatt **estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and...
-
Customer Service Representative
4 weeks ago
Southampton, Southampton, United Kingdom Carnival Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Reservations team as a Reservations Advisor. As a key member of our Contact Centre Operations team, you will be responsible for delivering exceptional customer service and providing expert product knowledge to our guests and travel agent partners.Key...
-
Customer Service Representative
4 weeks ago
Southampton, Southampton, United Kingdom Carnival Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Reservations team as a Reservations Advisor. As a key member of our Contact Centre Operations team, you will be responsible for delivering exceptional customer service and providing expert product knowledge to our guests and travel agent partners.Key...
-
Estate Agent Team Leader
1 day ago
Southampton, Southampton, United Kingdom Connells Full timeEstate Agent Team LeaderWe are seeking a highly motivated and experienced Estate Agent Team Leader to join our team at Connells, a leading estate agency and property services provider in the UK. As an Estate Agent Team Leader, you will be responsible for leading a team of estate agents in a target-driven environment, generating new business, and delivering...
-
Estate Agent Trainee
2 weeks ago
Southampton, Southampton, United Kingdom Connells Full timeTrainee Estate AgentAt Connells, we're looking for a highly motivated Trainee Estate Agent who will work toward becoming a Sales Negotiator for our fantastic residential sales team. The Trainee Estate Agent is an entry-level role where you will learn all aspects of Estate Agency and be taken through an industry-leading development and training program.A...
-
Estate Agent Trainee
2 weeks ago
Southampton, Southampton, United Kingdom Connells Full timeTrainee Estate AgentAre you looking for a career in estate agency? We're seeking a highly motivated Trainee Estate Agent to join our residential sales team in Bitterne. As a Trainee Estate Agent, you'll learn all aspects of the estate agency model and be taken through an industry-leading development and training program.A quick look at the roleIn this role,...