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Assistant Administrator-pdcs

3 months ago

Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

We are currently looking to recruit an enthusiastic and motivated Band 2 Assistant Administrator to join the administration team for the Personality Disorder Community Service and Psychological Skills Service.

If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community by supporting people with mental health needs, then we want to hear from you.

The post holder will provide a comprehensive administrative service within their team.

A polite, professional and friendly telephone manner is an important skill for this post, as a main responsibility will be taking calls to the team from clients - some of which could be sensitive and difficult.

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

Please refer to the attached job description and person specification for full details of responsibilities.
- Ensuring good customer service by providing a professional and effective service. Dealing with queries from service users, carers, professionals or staff, in person or on the telephone. Taking accurate messages and ensuring these are passed on to the appropriate people.
- Monitoring and maintaining the departments stock of stationery, booklets and leaflets.
- Accurately input data onto relevant electronic system, in a timely manner in line with standard operating procedures.