Student Community Conduct Officer

3 weeks ago

Glasgow, United Kingdom ROYAL CONSERVATOIRE OF SCOTLAND Full time

**Job Title **Student Community Conduct Officer

**Department **AAS

**Grade **6

**Location **Renfrew Street Campus / Wallace Studios - Hybrid working available

**Responsible to **Deputy Registrar

**Responsible for **All areas of student misconduct and complaints

Role Summary

The Student Community Conduct Officer is responsible for the operation of RCS policies and procedures which relate to student discipline, (including bullying, harassment, and sexual misconduct), and complaints. They also ensure appropriate interface into procedures for other student facing policies such as fitness to study and safeguarding risk assessments.

The postholder will act as a primary contact to support, maintain and develop appropriate student conduct, within the RCS. They will be responsible for:

- Providing the highest standard of organisational management and support for Student

Disciplinary Procedures, Academic Misconduct, Academic Appeals, Student Complaints.
- Ensuring that cases are handled and resolved in accordance with procedures, in a timely and fair and transparent manner, and that appropriate linkages are made as required with other areas such as student support, schools and external agencies as appropriate. The postholder will maintain records for non-academic misconduct policy matters and provide a professional response for initial staff queries.

Main

**Responsibilities**:
The key responsibilities of the role are:

- Operationalize policies and procedures related to student conduct, drafting a code of conduct and reviewing it in the light of lessons learned, as necessary;
- Undertake investigations related to the areas of non-academic misconduct and student complaints, including interviewing witnesses, complainants, and respondents (those students with allegations made against them) and maintain appropriate records;
- Appear before Misconduct Panels and Appeal Panels to present cases;
- Provide support to Student Misconduct Panels and Appeal Panels as required;
- Monitor the efficacy of the policy and procedures, drafting changes as required for consideration by the Quality and Standards Committee;
- Provide advice, guidance, and training about misconduct and complaints procedures to colleagues;
- Facilitate informal methods of dispute resolution where appropriate;
- Maintain an awareness of developments in relevant legislation, case law, and codes of practice;
- Draft responses to requests made under the Freedom of Information Act in relation to student misconduct issues;
- Support the Academic Registrar and Secretary in the drafting and reviewing of relevant policies and guidelines;
- Support the Deputy Registrar to manage the AAS operational risk register item relating to complaints and misconduct compliance.
- Ensure files and all communications are compliant with GDPR.
- Undertake occasional travel and work in unsociable hours as required.

Person Specification

Essential Criteria Desirable Criteria

Education, Qualifications and Training Education, Qualifications and Training
- A relevant degree/ equivalent qualification **A higher education qualification in the and/or experience performing / creative arts**

Experience, Knowledge and Skills Experience, Knowledge and Skills
- Experience of interviewing witnesses and exploring disputed issues through appropriate and sensitive questioning
- Understanding of investigatory processes and procedures and how they are conducted and recorded appropriately
- Understanding of the diverse nature of the student body and understanding of issues relating culture and behaviour
- Evidence of having a passion for working with people and working beyond the confines of the job description.
- Understanding of the importance of confidentiality for students and knowledge of how GDPR relates to students
- A high level of general professional skills: o Strong written and oral communication and interpersonal skills, and ability to present complex information to a range of internal stakeholders. o Able to develop and maintain strong relationships with internal stakeholders, when dealing with conflicting viewpoints. o Proven track record of developing and managing complex processes, delivering to strict deadlines. o Strong analytical skills and ability to identify pain-points in order to implement process improvements. o Strong planning and organisational skills, with ability to set own priorities and work to strict deadlines. o Highly proficient in the use of digital systems such as Microsoft

**Job Types**: Full-time, Permanent

**Salary**: From £35,475.00 per year

**Benefits**:

- Bereavement leave
- Company pension
- Cycle to work scheme
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

  • Head of Student Conduct

    1 month ago

    Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** To be responsible for the management, development and delivery of the University’s Codes relating to student conduct in support of the University’s vision and strategies, and to provide professional leadership to the Student Conduct Team. Serve as the University-wide lead for the implementation of systems and operations for student...

  • Compliance Officer

    4 weeks ago

    Glasgow, United Kingdom Student Loans Company Full time

    **Details**: **Reference number**: - 260540**Salary**: - £39,750 - £47,000**Job grade**: - Other**Contract type**: - Permanent**Business area**: - SLC - Finance Commercial Enterprise Risk and Compliance**Type of role**: - Other**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things...

  • Student Experience Officer

    1 month ago

    Glasgow, United Kingdom University of Strathclyde Full time

    **Salary Range**: £31,396 - £34,980 **FTE**: 1.0 (35 hours/week) **Term**: Open ended contract **Closing date**: 05/09/2023 Student Experience wish to appoint a Student Experience Officer to join the Student Awards and Graduations Team within Student Lifecycle Services. The core focus of Student Lifecycle Services follows the lifecycle of the student...

  • Student Data and Quality Officer

    11 hours ago

    Glasgow, United Kingdom Study Group Full time

    Contract Type: Full time, Permanent Location: University of Strathclyde International Study Centre  Salary: Up to £30000 per annum The University of Strathclyde International Study Centre is in its 10th year of successful partnership with the University of Strathclyde. We have an excellent record of student outcomes and satisfaction. We are a...

  • Student Records Officer

    4 weeks ago

    Glasgow, United Kingdom City of Glasgow College Full time

    **INTERNAL** ___________________________________ **Student Records Officer** Fixed Term until 31/07/2024 Part Time, 10.5 hrs per week Working pattern, 1 full day + 1 half day **Salary**: Grade 4 £26,920 - £29,332 (pro-rata) Location: City Campus This is an excellent opportunity to join one of Scotland’s leading colleges with access to great...

  • Student Engagement Officer

    1 month ago

    Glasgow, United Kingdom City of Glasgow College Full time

    **INTERNAL & EXTERNAL** **Student Engagement Officer** Fixed Term - Maternity Cover - Jan 2025. Full Time 35 Hours Per Week - _Pay Award Pending_ We are looking for a dynamic and forward-thinking individual to join the Student Experience Directorate to implement the Student Experience Strategy and advance the Student Engagement agenda at City of Glasgow...

  • Communications & Engagement Officer

    1 month ago

    Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** To lead, manage and coordinate the School of Education’s external and internal communications, major events and conferences, and other related external and internal engagement activities. **Main Duties and Responsibilities** 1. Lead the development and delivery of School communications and engagement strategies, plans, policies and...

  • Night Owl

    4 weeks ago

    Glasgow, United Kingdom Student Roost Full time

    Hours: 42 hours (8pm-8am) on a 4 on 4 off shift rotation **Salary**: £27,300.00 **The City**:Glasgow is home to around 185,000 students from over 140 different countries, and is a vibrant city steeped in history, providing the perfect home for locals and new arrivals alike. The citys slogan of People make Glasgow is true to see with our friendly...

  • Head of Student Advice

    1 month ago

    Glasgow, United Kingdom University of Strathclyde Full time

    **Salary scale**: £57,696 - £64,914 **FTE**: 1.0 (35 hours per week) **Term**: Open **Closing date**: 25 March 2024 At the University of Strathclyde, as a socially progressive, values-led organization, we are working hard to fulfil our dynamic and ambitious Vision 2030 strategy. In supporting our strategic direction, the University seeks to deliver an...

  • Digital Communications Officer

    4 weeks ago

    Glasgow, United Kingdom NHS Scotland Full time

    NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and...

  • Senior Marketing and Communications Officer

    4 weeks ago

    Glasgow, United Kingdom Blue Arrow Full time

    Senior Marketing and Communications Officer Immediate Start Temporary Contract: Full-Time Hours (students not considered for this role) Location: Glasgow or Edinburgh EXPERIENCE AND SKILLS - Experience working across marketing and communications with an emphasis on media relations, social media and digital - Well-developed interpersonal skills - A team...

  • Uk Student Recruitment Officer

    1 month ago

    Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** To work in partnership with Colleges, Schools and other Services to ensure the University achieves its UK undergraduate and postgraduate, recruitment targets; contributing to the development and delivery of a strategy and tactics that engages with prospective applicants UK wide, converting interest to registrations; building successful...

  • Night Owl

    1 month ago

    Glasgow, United Kingdom Student Roost Full time

    **Night Owl required!** Were Student Roost. An owner and operator of purpose-built student accommodation across the UK. Were not quite the new kids on the block, having already created a portfolio of over 19,000 beds and ambition to increase that further in the near future; but were at the very beginning of building our brand, our culture and our DNA. That...

  • Customer Service Advisor

    1 month ago

    Glasgow, United Kingdom Student Roost Full time

    **Weekend Customer Service Advisor required!** We're Student Roost. An owner and operator of purpose-built student accommodation across the UK. Were not quite the new kids on the block, having already created a portfolio of over 19,000 beds and ambition to increase that further in the near future; but were at the very beginning of building our brand, our...

  • 2x Customer Service Advisor

    1 month ago

    Glasgow, United Kingdom Student Roost Full time

    **Two Customer Service Advisors required!** We're Student Roost. An owner and operator of purpose-built student accommodation across the UK. Were not quite the new kids on the block, having already created a portfolio of over 19,000 beds and ambition to increase that further in the near future; but were at the very beginning of building our brand, our...

  • Communications Officer

    4 weeks ago

    Glasgow, United Kingdom Pertemps Glasgow Perms Full time

    Our client who is based within a highly regarded public sector organization, have a temporary role for a Communications Officer. This role attracts a pay rate of £17.98 per hour and is based in Glasgow City Centre, with a mixture of office and home working.The hours of work are Mon - Thu, 8.30am to 5pm and Fri 8.30am to 4.30pm. This role will be until the...

  • Communications Officer

    1 month ago

    Glasgow, United Kingdom Public Sector Resourcing Full time

    **Communications Officer - **Inside IR35** **Contract Term: 12 months** **Contracting Authority: UK Security Vetting** **Location: Glasgow or York** **As a **Communications Officer **your main responsibilities would be**: - Assisting in the design, production and dissemination of all communications with UKSV’s stakeholders including both external and...

  • Student Records Administrator

    4 weeks ago

    Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** The Student Records Administrator will provide high level administrative support for the accurate and timely processing and maintenance of student records and related documents/data. The postholder will provide detailed and knowledgeable enquiry support to students throughout the onboarding process including: during registration, enrolment...

  • Head of Student Engagement

    1 month ago

    Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** The University of Glasgow is committed to the wellbeing and success of its students. As a member of the Student Support and Wellbeing leadership team, the **Head of Student Engagement** plays an important part in achieving this, working with colleagues to transform services and making a significant contribution to the Glasgow student...

  • Administrator (International Student Experience)

    1 month ago

    Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** An exciting new opportunity has arisen to join our College of Arts team as an Administrator with responsibility for International Student Experience. Based within the College of Arts and Humanities, and working within the International Development Manager’s team, you will provide wide-ranging administrative and operational support for...