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Service Administrator

4 months ago

Wolverhampton, United Kingdom Guest Truck and Van Full time

**About the Company**:
Guest Truck and Van, part of Guest Group is proud to be the UK’s largest Iveco Dealer Group & Fiat Van Dealer, we have been a family owned and run business for over a century.

The Group now operates out of 13 full service dealerships spanning across the East Midlands, West Midlands, North Wales, Cambridgeshire, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire and South Yorkshire.

**Employee Benefits**:

- Increased holiday entitlement with length of service.
- Recruitment incentive awards.
- Healthcare scheme.
- Cycle to work scheme.

**Working Hours**:
8:00am - 5:00pm, Monday to Friday

Plus, 7:00am - 12:00om, every other Saturday

**Main Duties and Responsibilities**:

- Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using Kerridge DMS system, and outside customer authorisation platforms.
- Identifying parts using manufacturer parts identification tools, & booking of parts to workshop job cards using the Kerridge DMS system.
- Answering the telephone & dealing with customer enquiries.
- Dealing with customer enquiries on the Service Reception counter.
- Managing the team of technicians.
- Managing the shifts work load in accordance with customer expectations.
- Create an accurate hand-over data sheet for the following day’s early service shift controller.
- Locking up the site, and setting the alarm system at the end of each shift.
- Organisation skills
- IT Literate
- Experience warranty
- Costing retail cards
- Use of ADP advantageous

Do you want to work for the largest Iveco and Fiat Van Dealer Group in the UK?

Would you like to join a family owned and run Company with over 100 years trading behind it?

If so then this may be the job for you