Case Administrator
3 weeks ago
**Details**:
**Reference number**:
- 304103**Salary**:
- £20,126 - £23,182- A Civil Service Pension with an average employer contribution of 27%**Job grade**:
- Other- NPS Pay Band 2 National**Contract type**:
- Permanent**Type of role**:
- Operational Delivery**Working pattern**:
- Full-time**Number of jobs available**:
- 1Contents
Location
About the job
**Benefits**:
Things you need to know
Location
- This position is based at NPS Prue Earl House Wolverhampton, WV1 3JSAbout the job
**Job summary**:
- Please refer to Job Description**Job description**:
**Overview of the job**
This is an administrative job within the Probation Service.
**Summary**
The job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.
In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
This role may involve some out of hours work.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
**Responsibilities, Activities & Duties**
The job holder will be required to carry out the following responsibilities, activities and duties:
- Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.
- Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
- Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
- Provide cover for an effective and efficient reception and telephone enquiry service.
- Act as single point of contact within unit for specialist area of work as required.
- Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
- Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
- Carry out enforcement administration as required.
- Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
- Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
- Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed.
- Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
- Undertake specific Visor administration tasks in accordance with the procedures.
- Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points.
- Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
- Provide cover within the unit and to other units within the LDU and Division as appropriate.
- Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
- To work within the aims and values of PS and HMPPS.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
**Person specification**:
- Please refer to Job Description**Behaviours**:
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Working Together
- Managing a Quality Service
- Delivering at Pace
- Developing Self and Others
**Benefits**:
- Alongside your salary of £20,126, HM Prison & Probation Service contributes £10,116 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provid
-
Case Administrator
1 month ago
Wolverhampton, United Kingdom Ministry of Justice Full timeSalary 1 - £20,126 - £23,182 Number of jobs available 1 - 2 Detail of reserve list 1 - 12 Months Region 1 - West Midlands City/Town 1 - Wolverhampton Building/Site 1 - NPS PRUE EARL HOUSE WOLVERHAMPTON, WV1 3JS Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 2 National Post Type 1 - Permanent Working Pattern 1 - Full Time Role Type...
-
Case Administrator
4 weeks ago
Wolverhampton, United Kingdom Ministry of Justice Full timeSalary 1 - £20,126 - £24,225 Number of jobs available 1 - 2 Detail of reserve list 1 - 12 Months Region 1 - West Midlands City/Town 1 - Wolverhampton Building/Site 1 - NPS PRUE EARL HOUSE WOLVERHAMPTON, WV1 3JS Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 2 National Post Type 1 - Permanent Working Pattern 1 - Full Time Role Type...
-
Case Administrator
1 month ago
Wolverhampton, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 329778**Salary**: - £20,126 - £24,225- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 2Contents Location About...
-
Case Administrator
1 month ago
Wolverhampton, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 329595**Salary**: - £20,126 - £23,182- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 2Contents Location About...
-
Business Excellence Administrator
3 days ago
Wolverhampton, United Kingdom Randstad Inhouse Services Full timeWhat to Expect The main focus of this role will be to support both the Case Management team and Line Management teams at EPMC (Engineering Manufacturing Centre) in the application of all aspects of the Jaguar Land Rover Attendance Management processes. Key to the role is the maintenance and development of the EPMC Absence Database and provision of...
-
Business Excellence Administrator
2 days ago
Wolverhampton, United Kingdom Randstad Inhouse Services Full timeWhat to ExpectThe main focus of this role will be to support both the Case Management team and Line Management teams at EPMC (Engineering Manufacturing Centre) in the application of all aspects of the Jaguar Land Rover Attendance Management processes. Key to the role is the maintenance and development of the EPMC Absence Database and provision of management...
-
Receptionist / Ward Clerk
1 month ago
Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full timeTo use a range of IT systems to support the Trust requirements within the Health Record field Respond in a professional and Courteous manner when dealing with confidential or sensitive issues. To undertake full receptionist duties, ensuring the service is efficient and Welcoming, maintaining confidentiality at all times. To be responsible for the security of...
-
Critical Care Receptionist
2 days ago
Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full timeTo use a range of IT systems to support the Trust requirements within the Health Record field. Respond in a professional and courteous manner when dealing with confidential or sensitive issues. To undertake full receptionist duties, ensuring the service is efficient and welcoming, always maintaining confidentiality. To be responsible for the security of case...
-
Business Administration Coordinator
2 weeks ago
Wolverhampton, West Midlands, United Kingdom The University Of Wolverhampton Full timeAn exciting opportunity has arisen for an experienced Administrator/Assistant coordinator to work alongside the Director of Estates & Facilities at the University of Wolverhampton. You will be responsible for the management comprehensive and confidential administrative support, accessing key confidential information, elements of project work or supporting...
-
Critical Care Receptionist
5 days ago
Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full timeICCU Receptionist/Ward Clerk Part-time - 30 hours per week. Monday - Friday 2pm to 8pm We are seeking an experienced Receptionist/Administrator to work on our busy Critical Care Unit. You will be an enthusiastic and well motivated individual who enjoys working as part of our team. Our receptionists are integral to the smooth running of our unit, providing...
-
Patient Access Waiting List Coordinator
1 month ago
Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time1. To co-ordinate the day to day management and maintenance of the inpatient/day case waiting lists in accordance with the Patient Access Policy.2. To select cases for theatre lists within give guidelines ensuring the nation and local targets are met.3. To replace cancellations, as and when necessary, with like for like cases or within guidelines provided,...
-
Receptionist / Ward Clerk
4 weeks ago
Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time18hrs per week Fixed Term Contract for 10 months Monday 16.00pm - 22.00pm Wednesday 16.00pm - 22.00pm Friday - 16.00pm - 22.00pm We are looking to appoint a Receptionist / Ward Clerk within Women and Neonatal services based at New Cross Hospital to cover in all other areas within the unit Maternity / Neonates. The posts will undertake various clerical /...
-
Receptionist / Ward Clerk
1 month ago
Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time12hrs per week Tuesday - 16.00pm - 20.00pm (4 hrs. no break) Thursday -16.00pm - 20.00pm (4 hrs. no break) Friday -16.00pm - 20.00pm (4 hrs. no break) We are looking to appoint a Receptionist / Ward Clerk within Women and Neonatal services based at New Cross Hospital to cover in all other areas within the unit Maternity / Neonates. The posts will...
-
Receptionist / Ward Clerk
4 weeks ago
Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time15hrs per week Wednesday 8.00 - 16.00 (30 min break) on main reception Friday 8.00 - 16.00 ( 30 min break) on Triage We are looking to appoint a Receptionist / Ward Clerk within Women and Neonatal services based at New Cross Hospital to cover in all other areas within the unit Maternity / Neonates. The posts will undertake various clerical / reception...
-
Receptionist / Ward Clerk
3 weeks ago
Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full timeJob summary 15hrs per week Monday - (30 min break) on main reception Friday - ( 30 min break) on main reception We are looking to appoint a Receptionist / Ward Clerk within Women and Neonatal services based at New Cross Hospital to cover in all other areas within the unit Maternity / Neonates. The posts will undertake various clerical / reception...
-
Patient Access Clerk
1 month ago
Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full timeWe are looking to appoint a Patient Access Clerk Monday - Friday 08.30am - 5.00pm (1 x 30 minute & 2 x 15 minute unpaid breaks) The post will require you to undertake various clerical/reception and appointments duties in connection with the administration processes within Patient Access services. You must possess excellent communication skills both face...
-
Capacity Co-ordinator
1 month ago
Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full timeTo assist the Group Manager and Directorate Support Manager to ensure capacity is provided to meet the needs of the service, this will include the specialties of Oral and Maxillofacial Surgery, Ear, Nose and Throat and Orthodontics for routine and fast track referred patients. You will take a lead role in negotiating capacity, working with Consultants,...
-
Critical Care Receptionist
15 hours ago
Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full timeJob summary ICCU Receptionist/Ward Clerk Part-time - 30 hours per week. Monday - Friday 2pm to 8pm We are seeking an experienced Receptionist/Administrator to work on our busy Critical Care Unit. You will be an enthusiastic and well motivated individual who enjoys working as part of our team. Our receptionists are integral to the smooth running...
-
Admin Officer
1 month ago
Wolverhampton, United Kingdom Brook Street Full time**_Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. _**_HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. _ - Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who...
-
Admin Officer
1 month ago
Wolverhampton, United Kingdom Brook Street Full time**_Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. _**_HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. _ - Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who...