Health Club Assistant

5 months ago

Liphook, United Kingdom OLD THORNS HOTEL AND RESORT Full time

We are looking to recruit a **Health Club Assistant** to join our friendly team at our Elevation Health Club within the Old Thorns Hotel & Resort.

Our state of the art Health Club boasts the latest Matrix gym equipment and our wet areas include a 20m swimming pool, tropical bubble pool, sauna and steam room as some of the facilities.

**Main Responsibilities**
- To greet guests and members in a polite and friendly manner
- To deliver the highest standards of customer service at all times
- To perform pool tests and hourly checks
- To ensure all queries relating to health club are dealt with in a professional manner
- To assist in the membership recruitment process
- To assist with inductions and show arounds.
- To undertake shift procedures in the correct manner
- To maintain a thorough working knowledge of the company booking/IT system
- To assist with ensuring the Health Club is well presented at all times, that high standards of cleanliness are maintained and undertake routine tasks as needed
- To assist with retail sales, making sure displays are kept stocked and tidy.
- To undertake reception duties - greeting members/guest, answering phone, assist with
general enquiries.

**Knowledge, Skills & Experience Required**:

- Possess good communication skills and have a friendly and professional manner
- Great interpersonal skills with excellent standards of spoken English
- Be able to deliver a high standard of customer service
- Be able to work early and late shifts and weekends
- Be numerate and IT literate
- Be able to work under pressure
- An interest in the Health and Fitness industry is advantageous

Old Thorns is a four-star hotel resort in Hampshire. The hotel is easily accessible from the A3,Guildford and Portsmouth. Old Thorns offers a wide range of accommodation, conference & function facilities, health club, beauty spa, restaurants & bars and a championship golf course.

We offer a competitive salary, free meals whilst on duty, long service benefits, company pension scheme, training and development, free onsite parking, employee assistance programme, discounts at outlets, company uniform and gym membership.

Pay: Up to £23,920.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site gym
- On-site parking
- Referral programme
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Application question(s):

- Can you work a mix of early, late and weekend shifts?
- What is your salary expectation?
- Are you looking for full time or casual (zero hours)?
- are you able to commute to Liphook, Hampshire, GU30 7PE for this work?
- please indicate best time to contact you if we would like to discuss further with you.

**Experience**:

- customer service: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: HC Assistant

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