Cafe Supervisor

We currently have an exciting opportunity for a Team Leader to join our **'Oties' cafe** at Old Thorns Hotel & Resort. In addition to being a coffee house, Oties offers sweet treats - waffles, pancakes, sundaes, ice-creams, smoothies, shakes....

We are looking for someone who is passionate about hospitality and can work well within and assist in leading our existing cafe team in providing our customers with an unforgettable experience.

You will demonstrate excellent attention to detail, organisational and communication skills and be passionate and knowledgeable about the products we offer. This is a hands-on, operational role and will suit someone who wants to work with a friendly and hardworking team in a modern cafe setting.

**Main Responsibilities**:

- To supervise cafe staff and ensure the highest levels of quality and standards of service
- To have a good knowledge and understanding of all hotel facilities, outlets and services available
- To have a thorough knowledge of all applicable food menus and beverages available. This will include the preparation and service of all products
- To ensure the cafe is clean and presentable at all
- To follow all cafe procedures, i.e. ’opening and closing duties’
- To exercise effective stock rotation and maintain stock levels in accordance with hotel policy
- To participate with product stock counts and ensure good results are achieved in line with budget guidelines
- To lead and motivate team members in order to obtain maximum commitment.
- To assist with the provision and recording of continuous training for all staff in order that the team may further develop their skills and meet the standards of performance.
- To act as a role model, demonstrating a professional attitude at all times, particularly with regard to punctuality, appearance and general manner.

**Our expectations of you**:

- Smart personal presentation and polite and friendly manner
- Passionate about delivering the highest standards of customer care
- Previous experience as a Café Supervisor desirable but not essential

**Why Old Thorns?**

We are a four-star resort located in Liphook, Hampshire. The hotel is easily accessible from the A3, and only 20-30 minutes from Guildford and Portsmouth. We offer a wide range of accommodation, conference & function facilities, health club, beauty spa, restaurants & bars, a championship golf course.

**What are the Old Thorns employee benefits?**
- Competitive salary
- Share of tips
- Meals on duty
- Long Service Awards & Long Service Holiday entitlement
- Generous refer a Friend Bonus
- Discounted Health Club Membership
- Discounts across the F&B outlets
- Employee Recognition Programs
- Discounted Spa Treatments and Products

**What to expect?**
- In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage_

**Salary**: Up to £23,920.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site gym
- On-site parking
- Store discount

Schedule:

- 8 hour shift

Application question(s):

- What is your salary expectation?
- are you able to work a mix if shifts Monday - Sunday

**Experience**:

- Supervising: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: Food & Beverage Team Leader - Cafe