Support Administrator Apprentice

6 months ago


Skelmersdale, United Kingdom NRG Riverside Full time

An exciting opportunity has become available here at NRG Riverside Front-Line Team - and we want YOU

We are looking for an Support Administrator Apprentice - Customer Service Level 2, to join our team at Head office.

Specialist training will be provided where needed.

Our business has exciting opportunities for you to develop
- Take incoming phone calls to support the service department.
- Work closely with National Mobile Manager and input engineers job cards on to the system ensuring they are submitted with correct information.
- Manage WIP to ensure it is always at a minimum.
- Support the Compliance Department in managing vehicle documentation ensuring we keep the correct records in accordance with legislation.
- Support Fleet Manager by inputting new vehicles on to the system and amending vehicle information as required.
- Manage invoice queries.
- Work closely with Recharges Manager providing support in day-to-day tasks inclusive of processing PCN’s, obtaining purchase order numbers from customers, building jobs on the system.
- General administrator duties including filing, making phone calls, and taking meeting minutes.
- Run meaningful reports to support all departments inclusive of recharges and other KPI’s.
- 33 Days annual leave (inclusive of statutory).
- Salary Sacrifice pension.
- Employee Assistance Program.
- OnDemand GP and face to face counselling sessions.
- Online health advice portal.
- Retail, leisure, and Holiday discounts.
- Dedicated training and development to support your career with our business.
- Recommend a friend bonus. (Up to £2,000)
- Death in Service (available from day one of employment).
- Wellbeing programme.
- Free onsite parking.
- Free uniform

NRG Riverside is the UK’s largest municipal and specialist fleet hire company, we provide specialist vehicles on short and long-term hire, a range of vehicle maintenance packages and we offer a large portfolio of high-quality used vehicles for sale. NRG Riverside has the skills, knowledge, and expertise to support all your operational needs. Established in 1996, we’ve supported our valued customers to rationalise and decarbonise their fleets, save money and improve efficiency by reducing ‘Vehicle Off Road’ (VOR) time.



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