Front Desk Receptionist

4 weeks ago


Leicester, United Kingdom St Martins House Conference Centre & St Martins Lodge Full time

**About us**

Located in the heart of the historic Cathedral Area in Leicester City Centre, St Martins House Conference Centre is the perfect venue for meetings, conferences, weddings and events. St Martins Lodge is located directly opposite St Martins House Conference Centre and offers 28 luxury bedrooms for those looking to stay in the city for business or leisure.

**The role**

Our Front Desk team are responsible for welcoming delegates to our conference centre and guests to St Martins Lodge. This is an important role that involves taking hotel room reservations, conference bookings, handling enquiries, cash handling, card payments, communicating with other departments, answering the telephone and being the first person a guest sees when arriving The shift pattern involves working an 7-hour shift on weekday basis with occasional weekend cover required. This is typically 7.30am to 2.30pm or 10.30am - 5.30pm and Additional hours may also be available for holiday and sickness cover.

You must be well presented, enthusiastic, have a can-do attitude and pride yourself on delivering excellent customer service.

**The Person**
- Experience within a similar role in a hotel or conference centre environment is desirable.
- Great customer service skills.
- Exemplary communication skills.
- Great organisational and administrative skills.
- Able to work occasional weekends.
- Experience of working with iHotel room booking system or similar would be an advantage.

This role gives you the opportunity to work at a great venue, to meet people from all walks of life - and to make a real difference to someone’s day.

No agencies.

St Martins House Conference Centre and St Martins Lodge are an equal opportunities employer.

St Martins House Conference Centre and St Martins Lodge are divisions of Leicester Diocesan Board of Finance, a Company limited by guarantee, registered in England no. 227087. Charity no. 249100

**Job Types**: Full-time, Permanent

Pay: £10.90 per hour

**Benefits**:

- Company pension
- Discounted or free food
- On-site parking
- Sick pay
- Wellness programme

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- Front desk: 2 years (required)
- Customer service: 2 years (required)

Work Location: In person

Reference ID: SMH/REC0422



  • Leicester, United Kingdom AWD Recruitment Limited Full time

    Front Desk Duty Officer / Receptionist with excellent interpersonal, communication, customer service and administrative skills with the ability to multitask and prioritise is required for well-established charity based in Leicester, Leicestershire, East Midlands. **SALARY**: £11.44 per hour **LOCATION**: Leicester, Leicestershire, East Midlands **JOB...


  • Leicester, United Kingdom AWD Recruitment Limited Full time

    Receptionist / Front Desk Duty Officer with excellent interpersonal, communication, customer service and administrative skills with the ability to multitask and prioritise is required for well-established charity based in Leicester, Leicestershire, East Midlands. **SALARY**: £11.00 - £11.50 per hour **LOCATION**: Leicester, Leicestershire, East...


  • Leicester, United Kingdom Showcase Apartments Full time

    Front Desk Duties & Responsibilities **Independently owned Apartment Hotel in Leicester City Centre is looking for an engaging and confident Hotel Front Desk Clerk to join our hotel team in Leicester. You will lead our team delivering great service. We are looking for people with the right attitude towards hospitality, with an eye for detail who will ensure...


  • Leicester, United Kingdom Showcase Apartments Full time

    Front Desk Duties & Responsibilities - Keep front desk clean, tidy and supplied with all the necessary supplies - Greet, communicate with and welcome guests - Answer all the customers' questions and address their complaints - Answer all incoming calls, redirect them when needed - Receive letters, packages - Prepare and manage outgoing mail - Monitor office...


  • Leicester, Leicester, United Kingdom AWD Recruitment Limited Full time

    Front Desk Duty Officer / Receptionist with excellent interpersonal, communication, customer service and administrative skills with the ability to multitask and prioritise is required for well-established charity based in Leicester, Leicestershire, East Midlands.SALARY: £11.44 per hourLOCATION: Leicester, Leicestershire, East MidlandsJOB TYPE: Part-Time,...


  • Leicester, Leicester, United Kingdom Showcase Apartments Full time

    Front Desk Duties & Responsibilities Keep front desk clean, tidy and supplied with all the necessary supplies Greet, communicate with and welcome guests Answer all the customers' questions and address their complaints Answer all incoming calls, redirect them when needed Receive letters, packages Prepare and manage outgoing mail Monitor office supplies Make...


  • Leicester, United Kingdom Holiday Inn Leicester Full time

    **YOU** You’ll never falter on striving for exceptional quality and standards. You’ll understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel. You’ll be methodical and have high expectations of yourself and others. You’ll demonstrate your passion by taking pride in your work,...


  • Leicester, United Kingdom Holiday Inn Leicester Full time

    **YOU** You’ll never falter on striving for exceptional quality and standards. You’ll understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel. You’ll be methodical and have high expectations of yourself and others. You’ll demonstrate your passion by taking pride in your work,...


  • Leicester, United Kingdom Holiday Inn Leicester Full time

    **YOU** You’ll never falter on striving for exceptional quality and standards. You’ll understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel. You’ll be methodical and have high expectations of yourself and others. You’ll demonstrate your passion by taking pride in your work,...


  • Leicester, Leicester, United Kingdom Holiday Inn Leicester Full time

    YOUYou'll never falter on striving for exceptional quality and standards. You'll understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.You'll be methodical and have high expectations of yourself and others. You'll demonstrate your passion by taking pride in your work, delivering on your...


  • Leicester, United Kingdom Matrix Solutions Full time

    **Reports to: Head of HR & Admin** Scholars School System is a project of UK CURRICULUM & ACCREDITATION BODY (UKCAB, a registered charity founded in 2006) having campuses across the United Kingdom, is looking for a Front Desk/Admin Assistant for the Leicester branch. Scholars School System is a national independent higher education provider, offering world...

  • Receptionist

    1 month ago


    Leicester, United Kingdom LEICESTER FOOTBALL CLUB PLC Full time

    **JOB DESCRIPTION** **Job Title**: Receptionist **Salary**: £22,319 **Reports to**: Ticket Office and Group Sales Manager **Closing date: 19th May 2023 **Interviews commencing W/C Monday 22nd May 2023 **Main Function**: To manage our front of house operations on a day to day basis ensuring the highest levels of customer service are met. You will...

  • Front Desk Supervisor

    3 weeks ago


    Leicester, United Kingdom Stobart Full time

    **Company Description** Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions...

  • Front Desk Supervisor

    1 month ago


    Leicester, United Kingdom Stobart Full time

    Job DescriptionWe are currently seeking a Front Desk Supervisor to join our Operations team at our Leicester site.  As a Front Desk Supervisor you will monitor and control driver activity to ensure the plan is executed efficiently and consignments are tracking on time, escalating and reporting on issues as required, driver calls are handled effectively to...

  • Front Desk Supervisor

    1 month ago


    Leicester, United Kingdom Culina Group Full time

    Job Description We are currently seeking a Front Desk Supervisor to join our Operations team at our Leicester site. As a Front Desk Supervisor you will monitor and control driver activity to ensure the plan is executed efficiently and consignments are tracking on time, escalating and reporting on issues as required, driver calls are handled...

  • Front Desk Supervisor

    2 weeks ago


    Leicester, Leicester, United Kingdom Stobart Full time

    Job DescriptionWe are currently seeking a Front Desk Supervisor to join our Operations team at our Leicester site. As a Front Desk Supervisor you will monitor and control driver activity to ensure the plan is executed efficiently and consignments are tracking on time, escalating and reporting on issues as required, driver calls are handled effectively to...

  • Front Desk Supervisor

    4 weeks ago


    Leicester, United Kingdom Stobart Full time

    Job DescriptionWe are currently seeking a Front Desk Supervisor to join our Operations team at our Leicester site.  As a Front Desk Supervisor you will monitor and control driver activity to ensure the plan is executed efficiently and consignments are tracking on time, escalating and reporting on issues as required, driver calls are handled effectively to...

  • Front Desk Supervisor

    4 weeks ago


    Leicester, United Kingdom Culina Group Full time

    Job Description We are currently seeking a Front Desk Supervisor to join our Operations team at our Leicester site. As a Front Desk Supervisor you will monitor and control driver activity to ensure the plan is executed efficiently and consignments are tracking on time, escalating and reporting on issues as required, driver calls are handled...


  • Leicester, United Kingdom U Fit Studio Full time

    **Front of House Team Member / Receptionist** **Full Time** **40 Hour Per Week** **Weekly Shift Rota** **Earliest shift starts at 06:00 AM and latest shift closes at 9:00PM)** **Alternate Weekend 6:30 AM - 2:00 PM** **Who Are You?** We are looking for a professional, organised, fun and energetic team member to join our U Fit Fitness Team. We are a family...

  • Receptionist

    1 week ago


    Leicester, United Kingdom Kingsfield Court Care Home Full time

    **Are you a friendly, welcoming individual with experience in dealing with the general public? Do you have exceptional communication skills with people of all levels?** The exceptional team at Kingsfield Court is currently looking for a **Receptionist **to support them on a full time, permanent basis. With the 70-bed home being purpose-built with its...