Customer Service Advisor

2 days ago


Sheffield, United Kingdom Huntswood Full time

Huntswood is looking for experienced customer service advisors, ideally who have worked within the financial services industry, to support a leading UK retail bank.

As a Customer Service Advisor, you will be supporting our client by taking inbound calls from customers and answering general queries regarding their banking products. You will be providing an excellent level of customer service by meeting customers' needsand making their call journey as easy and smooth as possible.

**What Huntswood can offer you**:

- August start date
- £130 a day - **Umbrella only recruitment** - This is only available to individuals working via an Umbrella company, we can assist you with this
- An initial **6 month** contract
- A **hybrid based** role working in the **clients office** in**Sheffield** and from the **comfort of your own home**:

- A chance to gain experience in a **professional** and **challenging** environment, working for well-known organisations
- The chance to **build a relationship** with Huntswood, which will open doors to further campaigns in the future and allow you to gain more valuable experience for the future

**The ideal Customer Service advisor will have**:

- Experience working in a telephony-based customer service role
- Experience within financial services would be desirable
- Excellent communications skills and the ability to talk to all types of customers
- Flexibility to work shifts between Monday to Friday 8am to 8pm and some weekend days
- Strong attention to detail
- Ability to navigate through a number of in-house databases
- Good MS Office skills, particularly MS Word
- Strong numeracy and written communication skills

"It's not just about what we do, but the way we do it. And it's our values that make us special."



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