Customer Service/receptionist
3 weeks ago
**Responsibilities**:
- Respond to customer inquiries in a timely manner.
- Provide accurate and complete information to customers.
- Resolve customer complaints in a professional manner.
- Maintain customer records and update customer information as needed.
- Identify and escalate issues to the appropriate personnel.
- Maintain a positive attitude and strive to exceed customer expectations.
**Job Type**: Part-time
Part-time hours: 16 per week
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Falkirk: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (required)
- Administrative experience: 2 years (required)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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