Manager On Duty

2 months ago


London Heathrow Airport, United Kingdom Manpower Full time

Manpower has an incredible opportunity to work for a global leader in cargo handling and we are currently recruiting for a Manager on Duty to join an ever-growing team of handling professionals

**Who will you work for?**

Our client is a leading global provider of ground handling services for airlines and airports. Employing over 32,000 professionals across 5 continents, a career with our client will give you the ability to learn new skills, develop existing ones and maygive you a career path like no other

**What does the role involve?**

Our client is consistently growing, taking on new customers daily which has brought in the need to expand their operational team to ensure an effective and efficient operation is always maintained. In the role of Manager on Duty, it will be your responsibilityto lead, manage and supervise all aspects of the cargo operation. You will be expected to ensure the highest customer service standards are upheld as well as maintaining compliance for all regulations and policies.

**Responsibilities**

The main responsibilities of this role include but are not limited to:

- Effective management and delivery of all operational duties
- Ensuring a consistently high operational performance to meet Airline customers' SLAs.
- Complying with Customs, CAA and other regulatory policies and regulations at all times.
- Decision making and taking responsibility of these decisions.
- Ensuring operational costs are managed inside the P&L.
- Ensuring health and safety standards are always met.
- Represent the client in meetings and on conference calls, ensuring a high level of professionalism is always shown.
- Ensuring the safety of everyone within the operation.
- Ensuring the strict security measures are always upheld.

**Role specifics**:Location**: Heathrow

**Contract**: Permanent.**Salary**:£55000 per annum.**Start Date**: ASAP

**Interview**: All applicants must be available to attend an on-site interview

**Requirements**:

- All applicants must be fully flexible to work various shifts and times.
- Experience of managing an operations team.
- Must have 2 years' experience in air cargo or a minimum of 5 years' experience in a similar Logistics role
- High level of numerate and literate skills required
- Must be IT literate
- Exceptional attention to detail
- Exceptional customer service skills
- Must be able to work in a high-pressured environment.
- 5-year full working history and eligibility to work in the UK, for referencing and CRC (Criminal Record Checks) vetting.

**Knowledge Requirements**:

- Export / Import Documentation
- Warehouse management and Airside transport process
- General cargo legislation awareness
- Health and safety legislation


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