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Cprd Ftc Operations Coordinator

3 months ago

London, United Kingdom Medicines and Healthcare products Regulatory Agency Full time

We are currently looking for an **Operations Coordinator** to join our **Clinical Practice Research Datalink team **in the** Safety and Surveillance **group.

This is a **full-time** opportunity, on a **24-month fixed term contract **basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU. Please be aware that this role can only be worked in the UK and not overseas.

We are currently operate a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly.

**Who are we?**

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.

The new Safety and Surveillance Group brings together into a single integrated structure devices and medicines safety expertise with enforcement capabilities. These functions will be supported by our data and evidence generating capabilities complementing our signal generating capabilities produced via the new Safety Connect System.

Part of the Safety and Surveillance group, The Clinical Practice Research Datalink (CPRD), jointly sponsored by the Agency and the National Institute for Health Care Research (NIHR), is the UK’s preeminent research service providing access to anonymised NHS data for research. In addition to supporting high quality observational research, CPRD has developed world leading services based on using real world data to support clinical trials and interventional studies.

**What’s the role?**

**This role **offers an exciting opportunity to contribute to the UK Government’s premier data-driven research service**.**

The Operations Coordinator is responsible for providing support for several CPRD business activities. Responsibilities include managing the enquiries helpdesk, liaising with external clients, compiling reports, supporting Human Resources (HR) and staff recruitment, managing data release and retention schedules, secretariat support for meetings and a wide variety of administrative duties including support for the CPRD Directorate.

The post is based within the Business Management (BM) Team and reports to the Senior Operations Manager. We are seeking a proactive individual with experience of business administration and is an excellent communicator, highly organised, has excellent attention to detail with good written, numeracy and verbal communication skills.

**Key responsibilities**:

- Maintain accurate records.
- Business administration.
- Operational Support.
- Customer and stakeholder support and people management.
- People Management

**Who are we looking for?**
- Be educated to A Level including English and Maths or relevant professional experience.
- Have a high degree of computer literacy, specifically in office software packages.
- Have previous administrative experience in an office environment.
- Have experience in dealing with a wide range of stakeholders and handling queries.
- Have good writing and numeracy skills, with experience in preparing information for business reports.

If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification

**The selection process**:

- Test, further information will be supplied when you reach this stage
- Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles.

Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role.

**Use of AI in Job Applications**:
**Applicants must ensure that anything submitted must be factually accurate and truthful. Plagiarism ‘can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.**

Closing date: Monday 8th July 2024

Shortlisting date: Wednesday 10th July 2024

Interview date: Friday 19th July 2024

Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here.

If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk

Civil Service Commission

Room G/8

1 Horse Guards Road

London

SW1A 2HQ