Online Sales Lead

4 weeks ago


ChesterleStreet, United Kingdom RSPCA Sunderland, Hartlepool & South Tyneside Branch Full time

Online Sales Lead (Community Hub)

Location: Chester-Le-Street, County Durham.

Job Sector: Online Selling Retail

**Salary**: £10.50 ph

Hours: 20 hrs (covering Monday to Saturday)

Pension: Pension detail will be provided

Type: Permanant

Are you passionate about animals and looking for a new challenge that will make a big difference in helping all animals in the Sunderland, Hartlepool and South Tyneside Branch Areas?

If you are looking to join an exciting project which helps all the community within the areas surrounding Chester-Le-Street, we are looking for a proactive and self-motivated Online Sales Lead to drive our online sales to create income for our branch and oversee a team of online selling volunteers.

The project which is our first Community Hub will be based in Chester-Le-Street and will cover the following areas to help our communities:

- retail, online selling, food bank, donation station, welfare and advice, warm room, events room and much more.

In this role, you will work closely with the Community Liaison Officer (CLO) you will be responsible for all aspects of the online selling platforms for the Branch and the smooth daily operation of the processes in compliance with current legislation, H&S, GDPR, Branch and RSPCA Society policies.
- You will have a passion for animal welfare and desire to be an ambassador of the RSPCA Branch.
- GCSE(or equivalent) in English and Maths.
- Minimum of 1 years experience with online selling platforms.
- Minimum of 1 years experience of Customer Service.
- Demonstrate excellent IT skills
- Knowledge and experience of selling/managing sales through online selling platforms like eBay, Vinted, Depop.
- Customer service experience
- Engage and collaborate with the whole team on new ideas to work towards the success of the Branch.
- Able to be a professional representative of the RSPCA in all circumstances.

Desirable skills and experience:

- You will have a good understanding of the charity donated products and gift aid process.
- Good understanding of Google Drive, documents, and sheets.
- Experience of working within the charity sector
- Full valid UK Driving Licence
- Knowledge of health and safety legislation.

We can offer you:

- Opportunity to contribute to the work of the largest animal welfare charity in England and Wales.
- Training and development relevant to the role
- 28 days annual leave (inclusive of bank holidays)

**Job Type**: Part-time

**Salary**: From £10.50 per hour

**Benefits**:

- Casual dress
- Company pension
- Flexitime

Schedule:

- Flexitime
- Weekend availability

**Experience**:

- Customer support: 1 year (preferred)
- E-commerce: 1 year (preferred)

Work Location: One location

Application deadline: 14/03/2023
Reference ID: 20230228/3

Flextime



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