Sales Administrator

1 month ago


Birmingham, United Kingdom SF Group Full time

Sales Administrator

Ref code: NYC99094565

**Customer Service & Call Centre, Office Support**

**£ 20572 per year**

**Birmingham, West Midlands, England**

**Permanent**

**Office Based**

Applications Closed

SALES SUPPORT ADMINISTRATOR
- B18, PERM
JOB PURPOSE:
To provide an efficient customer service within the sales team.
MAIN REPONSIBILITIES:
1. Answering incoming calls and dealing with Customer enquiries

3. Processing internal orders
4. Forwarding enquiries to the Production department
5. Chasing late deliveries
6. Informing customers of potential order problems
7. Transferring calls to different department and taking messages when required.
8. Any other duties appropriate to the post as required.
EXPERIENCE:
1. At least 1-year experience in Customer Service-related activities.
2. Confident with a good telephone manner

SKILLS & QUALIFICATIONS:
1. Good standard of education
2. Excellent customer care skills
3. Reasonable standard of literacy
4. Good organisation skills / attention to detail & accuracy
5. Excellent verbal communication skills.
KEY COMPETENCIES:
1. Team work & personal impact
2. Self-driven and motivated


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