Specialist Administrator

4 weeks ago

York, United Kingdom The Retreat Clinics Full time

**About us**

We are professional, customer-centric, supportive, and our goal is to lead in the field of modern mental health care.

Our work environment includes:

- Work-from-home days
- Wellness programmes
- On-the-job training

Due to promotion, we are currently seeking a **Specialist Administrator** to work within our Children & Young People Autism Service.

The Retreat is a world-renowned mental health clinic based in York and Manchester working with clients across the UK.We have a long and distinguished reputation for being innovators and world leaders in the field of modern mental health care providinghigh quality, sustainable services for both adults and children, including neurodevelopmental conditions, stress, depression, anxiety, eating disorders and obsessive compulsive disorders.

In addition to privately funded therapies, we offer some services free at the point of delivery through contracts with NHS partners and through charitable funding.

If you are driven by excellence, achievement, recognition, and the reward that comes from making a positive difference, we would like to hear from you.

You will provide a skilled and sensitive first point of contact for clients of our specialist service, ensuring high quality processes are enacted to manage all administration requirements within the client pathway. You will operate within an integral Clinical Management Information System ensuring clinical records management and availability of accurate data. You will support a dynamic multi-disciplinary team of clinicians and enable progression of referrals and waiting list management. It is essential that you have previous experience in a similar role, you will have excellent verbal and written communication skills, with the ability to tailor communications to client’s who may have neurodevelopmental conditions. It is desirable that you have a Certificate or Diploma in Medical Administration & Medical Terminology at level 2 but not essential.

**Our history**:The Retreat was founded by Quakers in York in 1792 and for over 200 years it has been a source of hope, comfort, support, and care for people with mental health difficulties.

Founders William Tuke and his family took an innovative and compassionate approach which led to major legal reforms in the care of mental health in the UK and beyond. Every textbook on the history of mental illness mentions the unique part played by The Retreat in the reshaping of attitudes.

**Working at The Retreat**:
Your work will make a real difference to the lives of our clients.

Our Quaker heritage and values underpin everything that we do, and our team are committed to our core values of compassion, collaboration, and community, enabling people to gain hope, and encouraging resilience.

You will be supported both personally and professionally with consideration taken to your own wellbeing and development. We actively support the development of our team through monthly supervision and encouraging career advancement.

**Remuneration and benefits**

£22,500 - £25,000 **dependent on skills & experience**

35 days holiday (including Bank Holidays) plus an extra day off for your birthday and at Christmas.

Good pension scheme

Family friendly policies, including enhanced maternity pay and parental leave.

Flexible & home working

Free onsite parking

Employment Assist Programme - giving access to range of advice, support, and high street discounts.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: £22,500.00-£25,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company pension
- Free parking
- On-site parking
- Sick pay
- Store discount
- Wellness programme
- Work from home

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

Work Location: Hybrid remote in York, YO32 5XP

Application deadline: 15/04/2023

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