Neonatal Unit Receptionist

6 months ago


Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

An exiting opportunity has arisen for a Receptionist on the Neonatal unit at University Hospitals Dorset.

We are a level 2 unit with 20 cots of which 4 are intensive care, 6 are high dependency care and 10 are special care.

You will be a member of a friendly team who are passionate about high quality care for babies and their families on the unit.

**Base Location**: Poole Hospital

**Interview Date**: TBC

Ensuring families and visitors are able to find their way around the unit

Support clinical staff in maintaining the security of the unit

Supporting clinical staff with daily admission, discharge and care updates on clinical systems

Reporting estates issues to the relevant department

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

Manage clinics on the hospital e-Camis system.

To create clinical records of new admissions using the Hospital e-Camis system and ensuring all the correct paperwork is in place in the notes

**Create hospital labels for each patient ie**: patient address labels, patient name labels without address details, blood labels and breast milk labels. Ensure there is always a supply in the folders

Send and receive patient notes through the hospital E-CRT system to appropriate destinations

Ensure all filing is up to date in in patients notes

Distribute incoming post to appropriate addressee or destinations

Maintain and protect patient and staff confidentiality at all times

Make up new sets of notes ready for new admissions, ensuring there is always a plentiful supply stored on the designated shelf as well as a supply ready for making up

Photocopy documents as required. Check that the doctors and nursing forms are well stocked and photocopy any that are in a low supply. Send any special requests for photocopying to the print room ensuring prompt collection/delivery

Keep photocopier and printer topped up with paper

Ensure confidential paperwork is placed in shredding bags provided

Change any patient details with the correct information as required ie: name change, address change etc

Ensure all old labels are removed from patient notes and cot side folders and placed in shredding bag

To undertake any other duties of a similar nature on behalf of the Neonatal Intensive Care Unit Matron and or Consultant that may be necessary

To attend administration meetings on a regular basis



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