Help-desk Service Administrator

4 weeks ago


Crawley, United Kingdom Eversys UK Ltd. Full time

The UK division of Eversys Switzerland is seeking to appoint a computer-savvy Help-Desk Service Administrator to accommodate our growing operations across the country.

Eversys is a global leading industrial brand engaged in the manufacture, distribution and maintenance of high-end, automatic coffee machines for use in high volume food service and professional catering environments.

The UK business comprises a friendly team of dedicated individuals with a high commitment to customer service and ability to work with our market-leading team of field service technicians and logistics/production operatives based in Crawley.

**Responsibilities and Duties**
- Ensure database functions are completed diligently and accurately
- Receive and process clients’ service requests by phone and online
- Ensure that the electronic booking system is up-to-date and accurate at all times
- Process client orders accurately and promptly
- Handle any customer problems or complaints in a professional and polite manner
- Work with the accounts department to aide in the resolution of any customer queries or issues with billing
- Develop and maintain effectively communication links and good working relationships with staff, clients and the manufacturing base in Switzerland

**Qualifications and Skills**

A degree level of education is preferred, but not essential; applicants with previous experience in a similar role and proven competency with working around computer databases will be given equal consideration to those with academic backgrounds during the selection process.

**Hours**: 9am - 5pm, Monday to Friday - Overtime Available.

**Salary range**: £22,600 - £25,000 per annum

**Holidays**: Statutory 20 days + nationals rising to 25 days + nationals

**Training**: Full training provided

**Job Types**: Full-time, Permanent

**Salary**: £22,600.00-£25,000.00 per year

Schedule:

- Monday to Friday
- Overtime

Ability to commute/relocate:

- Crawley: reliably commute or plan to relocate before starting work (required)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: One location

Reference ID: 0223HDSA



  • Crawley, United Kingdom Artius Fire Protection Limited Full time

    A fantastic opportunity has arisen for an Apprentice Service Desk Administrator to join an existing fast paced team within our Fire Division. The primary purpose of the role of Service Desk Administrator is to provide support to engineers and subcontracted engineers, liaising and booking in appointments with clients, responding to reactive call outs and...

  • Service Desk Admin

    3 weeks ago


    Crawley, West Sussex, United Kingdom Pertemps Full time

    Position: Temporary Service Desk AdministratorDuration: Ongoing temporary basisLocation: CrawleyHours: 08:30 - 17:00 (Monday to Friday)We're currently seeking a Temporary Service Desk Administrator to join our client on an ongoing basis. In this role, you'll play a crucial part in our service operations, handling email inquiries, taking inbound...


  • Crawley, United Kingdom South East Coast Ambulance Service NHS Foundation Trust Full time

    We are seeking a skilled, confident, and innovative individual to take up a part-time fixed-term contract in a team created to provide an outstanding wellbeing experience for our employees. Our Wellbeing Hub provides a one-stop shop for ‘all things wellbeing’. It provides our employees with quick and easy access to an array of support including mental...


  • Crawley, United Kingdom Clearwater People Solutions Ltd Full time

    At Clearwater, we pride ourselves on providing a fun, nurturing, motivating, autonomous environment. **The Role** **Key Responsibilities and Duties include**: - Assisting the Director of Client Services and other members of the team with Account Management related tasks - Uploading CVs to clients portals and tracking systems - Answering incoming calls to...

  • Service Administrator

    1 month ago


    Crawley, United Kingdom Link Personnel Full time

    On behalf of a well known Car Dealership in the Crawley area , we are recruiting a Service Administrator to join their successful team.The Service Administrator role involves supporting key areas of the service department enabling smooth workflow through the Workshop.Duties * Taking customer bookings and enquiries * Raising Job Cards * Ensuring all...

  • Service Administrator

    1 month ago


    Crawley, United Kingdom Link Personnel Full time

    On behalf of a well known Car Dealership in the Crawley area , we are recruiting a Service Administrator to join their successful team. The Service Administrator role involves supporting key areas of the service department enabling smooth workflow through the Workshop. Duties * Taking customer bookings and enquiries * Raising Job Cards * Ensuring...

  • Service Administrator

    1 month ago


    Crawley, United Kingdom Link Personnel Full time

    On behalf of a well known Car Dealership in the Crawley area , we are recruiting a Service Administrator to join their successful team.The Service Administrator role involves supporting key areas of the service department enabling smooth workflow through the Workshop.Duties * Taking customer bookings and enquiries * Raising Job Cards * Ensuring all...


  • Crawley, United Kingdom Siemens Full time

    **What are my responsibilities?** **Administrative Support** - Providing day to day administrative support Duties including raising purchase orders, processing expenses, filing and archiving - Preparing specialised reports, statistics and correspondence - Administering programmes, projects and processes specific to the organisation unit served - Logging and...


  • Crawley, United Kingdom Peoples Partnership Full time

    6 months Fixed Term Contract- Part time (1pm to 6pm) with the flexibility to cover holidays/sickness- Monday to Friday- £23k FTEMain PurposeResponsible for the smooth, effective and efficient delivery of front-of-house/reception service for People’s Partnership Holdings and additional building tenants. Provision of administrative support for Facilities...


  • Crawley, United Kingdom Reed Business Support Full time

    Our client based in the heart of Manor Royal are seeking an Service Support Coordinator to join their service support team. They are looking for someone to start with them immediately on a rolling 12 month contract. The Service Support Coordinator plays a key role in ensuring that day to day service support activities are completed smoothly and...

  • Receptionist

    4 days ago


    Crawley, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 344480**Salary**: - £20,126 - £23,182- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Fixed term**Length of employment**: - For a period of up to 18 Months**Type of role**: - Administration / Corporate Support**Working...


  • Crawley, United Kingdom Cucumber Logistics Ltd Full time

    Our talented Customer Service Administrators make an incredible difference in our delivery based warehouses, providing the highest standard of work and customer service. Working within a team to ensure timesheets, hours and sales invoices are inputted correct and on time. **In Return we can offer...** - Competitive pay rates - Flexible pay - A fantastic...


  • Crawley, United Kingdom Brook Street Full time

    Customer Service Advisor **Location**: Crawley **Hours**: 35 hrs Monday - Friday between the hours of 8.30am - 6pm (up to 35 hrs per week) OR Part Time 20 hrs per week 8.30am-12.30pm or 2pm-6pm **Salary**: £20,000 -£21,000 (or pro rata for part time) **Start dates**: February and March Hybrid working possiblity after 3 months Are you a confident...


  • Crawley, United Kingdom Service Care Solutions Full time

    Job Title: Electoral Services Officer Location of the job: Crawley, RH10 Contract type: temp for around 2 months Weekly hours: 37 hours per week Working hours: Monday-Friday Start date: ASAP Job Purpose To provide efficient and effective electoral administration, ensuring that all processes are well managed, open and transparent, comply with...


  • Crawley, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

    The Administrator will have day to day responsibility supporting the operation of Digital Services (Online STI Testing & Condom Distribution Scheme) provided by Sexual Health West Sussex and providing administrative support to the Health Promotion & Digital Services team. The post holder will be oversee the consumable supply chain for Digital Services, to...


  • Crawley, United Kingdom South East Coast Ambulance Service NHS Foundation Trust Full time

    Reflecting the utmost importance that we attach to the quality of care and experience that each patient receives. We are an ambitious service keen to implement the highest standards of urgent and emergency care across South East Coast. An exciting opportunity has arisen for an experienced Administrator to join the expanding Medicines Governance team as a...


  • Crawley, United Kingdom WSCC Full time

    **About Us** West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents. As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance...


  • Crawley, West Sussex, United Kingdom Jago Consultants Full time

    I am working with an ambitious commercial dealership in the Crawley area who are seeking a Vehicle Service Administrator to join their friendly team. Do you enjoy dealing with customers and thrive on the excitement of a role where no 2 days are the same? Want a career that offers high levels of satisfaction? If so, this Service Administrator role...


  • Crawley, United Kingdom Ernest Gordon Recruitment Limited Full time

    **Trainee Service Administrator (Invoicing)** **£20,000-£25,000** + Training + Progression + Company Benefits **Crawley** Are you looking for a permanent and secure office-based role within a well-established company who are known for offering full training, progression opportunities and are known for their excellent working environment? On offer is the...

  • Administrators

    3 days ago


    Crawley, United Kingdom Search Consultancy Full time

    Administrator £20,000 - £22,000 DOE plus many other benefits! Crawley If you are an Administrator looking to start a great career with a company that will fully support and reward you, then this role will be a perfect fit. Join a pension giant based in Crawley looking to expand their Pensions Administration team, due to increased workloads. You will be...