Operations Executive

3 weeks ago


Sutton, United Kingdom Reed Business Support Full time

**Operations Executive**

**Ashtead, Surrey (Office Based)**

**£25,000 - £30,000 dependant on experience**

Reed Epsom, are pleased to be working exclusively with an educational tour provider, working closely with the education sector to provide cultural tours, primarily for youth groups to destinations all over the world as well as tours to tourists in the UK& Europe.

Due to expansion our client is recruiting for another Operations Executive to join their busy, friendly team.

**The role requires someone who is passionate about travel and sport and the key tasks include**:

- Working with the existing Operations department to deliver tours to the client
- Successfully managing the administration of the tour for each customer
- Managing the customer relationship from sale until the group returns
- Working with ground handlers and suppliers
- Managing group airline and accommodation relationships (passenger manifests, rooming lists, etc.)
- Building a network of providers in different countries
- Having overall responsibility for the arrangement of all of Sweet Chariot’s sports fixtures

**Operations Executive Skills**:

- Existing or previous experience working with groups is a great advantage
- A wide knowledge and understanding of sport is important
- Strong skills in Microsoft Office (Word, Excel, PowerPoint)
- CRM experience beneficial
- Excellent understanding of logistics
- Excellent attention to detail
- Ability to work with a sense of urgency and meet deadlines
- Proven numeracy skills
- Good negotiating skills
- Excellent communication skills and confident telephone manner
- Strong work ethic, including ability to work outside usual office hours if necessary



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