Therapy Assistant

5 months ago


Blackburn, United Kingdom East Lancashire Hospice Full time

KEY PERFORMANCE AREAS Work pro-actively as a key member of the support and wellbeing team, consisting of Creative and Support Therapies, Complementary Therapy, Physiotherapy and Family Support. Actively engage with patients and their families to identify and achieve their priorities and goals, supporting meaningful activity that enhances quality of life. Utilise excellent communication, negotiation and persuasion skills using empathy, tact, sensitivity and discretion when working with palliative patients who may be distressed at times. Actively contribute to the planning, delivery and evaluation of individualised therapeutic/creative activity programmes that maximise health and wellbeing outcomes and enable people to make the most of life Support the delivery of therapeutic activity prescribed by registered practitioners for example working with the physiotherapist providing interventions for palliative patients and their families Collaborate with the line manager and colleagues in order to plan rotas, training activities and annual leave efficiently ensuring baseline cover is maintained Pro-actively work with team members to overcome obstacles to access and maintain a flexible approach to provision to meet the needs of individuals and those that matter to them.

Provide verbal and written feedback that is accurate, timely, focused and objective including changes/deterioration in a persons condition and/or concerns for family/carers. Provide physical care for patients as necessary for example assisting people to access toilet facilities and supporting personal care needs during the hospice visit Contribute to the support and development of volunteers working within the service Engage with patients, professionals and partner organisations both within the hospice and community to achieve positive outcomes for those accessing hospice services Demonstrate well developed and effective communication, negotiation and persuasion skills; using empathy, tact, sensitivity and discretion when working with individuals and those that matter to them Contribute to information collection to meet national minimum data set requirements, organisational reporting, local and national audit, as well as other evaluation programmes. Participate in general housekeeping duties to maintain a working environment that is welcoming and safe.


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