Internal Account Manager

2 months ago


Crick Industrial Estate, United Kingdom City Plumbing Full time

#BelongWithUs
Come and join us as a customer focused and enthusiastic Internal Account Manager and be part of a hugely successful and friendly team.
The Role:
The Internal Account Manager role, will take the lead in communicating to our branch and sales managers to help inform them of our Energy Efficiency proposition and push new and innovative products into the market. This is a huge opportunity for growth withlegislation moving towards a sustainable and efficient future
Don’t worry if you do not have any Sales experience, what we are looking for in our Internal Account Manager is passion and enthusiasm to help inform and educate our Branch network. No Sales will be needed
Key Responsibilities
Be the central point of contact by developing customer relationships through regular and structured communication
Push self-learning and development by working with the Regional Sales Management team
Attend our monthly Sales meetings and feedback on any activity
Help to increase participation across the branch network of our Energy Efficiency and Under Floor Heating products
Ensure new Product launches are communicated to Branch and Sales managers in a timely and efficient manner
Be an ever-trusted advisor to the whole department, championing the customer at every stage of the journey
This role offers the opportunity of flexibility, based predominantly from home, but with some travel to branches as required and occasional meetings in our newly refurbished offices in Crick, Northamptonshire.
You:
You’ll live and breathe our customer-first ethos, with a proactive and forward-thinking approach. You’ll be excited to join our Account Management team, and will take great pride in the direction and rate at which our business is set to grow
Skills and competencies
Previous experience of working within a Customer focused role
Energy Efficiency or Plumbing & Heating knowledge is preferred but not essential
Excellent communication skills (both written and verbal) in order to communicate with a wide range of stakeholders
Solid range of Account Management/Customer Service skills
Us:
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career We’re proud of our reputation for selling qualityplumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
Bonus
Discounts, savings and cash back at numerous retailers
Savings on driving lessons, phone bills, gym memberships as well as further benefits
Life assurance
Extended family policy including maternity, paternity, additional annual leave and more
Mental Health First Aiders and Employee Assistance Programme, we look out for each other
Complete induction and a company that lets you grow and encourages development
Financial education and loans
Flexible working options
A business striving to create an environment of inclusion so everyone can be their true self
And more
BelongWithUs



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