Customer Services Representative

5 months ago


Ashington, United Kingdom Utex Europe Ltd Full time

**Customer Service Representative**

**We are seeking a customer-oriented, service-oriented, detail-oriented, and organized person to join our team**

The Customer Service Representative is responsible for providing outstanding customer service to ensure that our customers are satisfied with their experience. They will interact with customers to answer questions about our products and services, as well as to assist them with any issues they may have. They will work with the sales staff and production to ensure that all customers are satisfied with their experience.

**Requirements**:
**Strong desire to provide great customer service to our customers**
- At Least 5 years customer services experience in a manufacturing office environment
- Excellent written and verbal communication skills
- Ability to multi-task in a fast-paced environment while maintaining a positive attitude
- Ability to work well under pressure
- Knowledge of general office equipment (e.g. fax machines) is a plus
- Ability to learn quickly and adapt to change
- Must be able to work independently or in a team environment
- Must be willing to assist in general administrative duties (i.e. make phone calls, answer phones, collect payments, etc.)and perform other basic administrative tasks as needed
- This position reports to the Customer Services Manager

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Ashington, NE63 8UG: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- 5 years customer service (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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