Insurance Claims Assessor

2 weeks ago

Warwick, United Kingdom SVB Solutions Full time

**INSURANCE CLAIMS ASSESSOR**

**UP TO £23,000 PLUS BONUS OF UP TO £2000 AND BENEFITS**

**Hybrid option (WFH- working from home) after training**

**Warwick, Warwickshire**

If you are looking to progress your career in insurance and want to join a supportive and nurturing insurance company, then this could be a good move.

This established and successful company provides structured training with defined career development plans, as well as promoting the need for a good work life balance. They offer all staff an excellent benefits package that includes: a bonus scheme, private healthcare, Death in Service, Health Cash Plan, Critical Illness Cover, Holiday Purchase Scheme, all-inclusive social events, reward and recognition vouchers, employee discounts, cycle to work scheme, long service awards, discounted gym membership, and free tea & coffee.

Do you have experience working as an insurance claims advisor, or claims adjuster experience? Alternatively, do you have strong administration and research skills with a desire to develop your career in insurance claims within the motor sector?

As an Insurance Claims Assessor, you will be talking to policy holders to discuss their GAP (Guaranteed Asset Protection) insurance claims for their cars.
- Researching the current value of the customers’ vehicle and challenging motor insurers to negotiate a settlement value.
- Managing a caseload from start of claim to settlement
- Documenting all customer interaction on to the CRM system
- Liaising with policy holders, brokers, underwriters, dealers, and other parties

To be successful as an Insurance Claims Assessor, you must have a background in administration, contact centre or customer service centre and:

- Be a confident communicator with a methodical mind, and data inputting skills
- Have good organisational and planning skills, including planning your own workload
- Good research skills with an inquisitive nature and the ability to investigate claims
- Critical thinking skills to challenge and determine the truth
- Tenacious and process driven to process the claims to settlement
- Insurance-based claims experience in ideally motor industry or home insurance would be advantageous

On the days you are in the office, you will be based in modern offices with free car parking, located close to A46 and within walking distance of Warwick town centre and Warwick Parkway train station.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Wellness programme
- Work from home

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Warwick: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Claims Assessment: 1 year (preferred)

Work Location: Hybrid remote in Warwick

Reference ID: Claims Assessor

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