Concierge (Fixed Term Contract)

7 months ago


London, United Kingdom Park Plaza Full time

**Department**: Concierge & Porters

**Job Level**:Team Member

**Job Type**:Fixed Term Contract

**Hours per week**:40

**Job Reference**:REQ11079

**Date Posted**:13 May

**Salary**:12.96

**Concierge (Fixed term contract)**

At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs.

As our** Concierge**, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression every time. Your role is to support the Head Concierge and represent the department in their absence.

We are looking for our **Concierge** who:

- Has excellent interpersonal skills and the ability to connect with others
- Promotes a helpful and professional image to our guests and our team
- Manages requests promptly, helpfully, politely, and with a caring attitude
- Ensure a personalised five-star service is given to all guests and clients of the hotel; also, be aware of the daily arrivals, including regular guests and VIPs, etc.
- Who will be responsible for arranging concierge services such as but not limited to providing information and recommendations about local events and activities, luggage assistance, or car services
- Who possesses a good command of English and excellent communication skills
- Who share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
- With previous experience as a **Concierge** in a hotel

Benefits of working for us as a **Concierge**:

- ** Salary: £12.96 per hour plus great benefits**:

- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Start with 30 days of holiday per year - including bank holidays, increasing with years of service
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme - up to £750
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

**Park Plaza. Be part of it.



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