Counselling Services Administrator

1 week ago


Basildon, United Kingdom Primary Care Careers Full time

**About the Role**:
An exciting opportunity has arisen to work in Dove Adult Community Counselling Service and Luke’s Counselling and Support Service for Children & Young People, in an administrative and support role. This is an office based administration role, covering two very busy services.

The role will include:

- Taking telephone referrals from bereaved people,
- Processing referrals on electronic patient record systems,
- Use of Microsoft 365 to maintain client database,
- Collating data to produce monthly reports,
- Liaising with other service providers,
- Working with two busy managers and their teams.

All applicants should:

- be a team player,
- be a motivated, enthusiastic, innovative and creative self-starter,
- possess good communication skills,
- be aware of confidentiality when dealing with the public, as an administrator in an office,
- have experience in organising and prioritising,
- be accurate and have the ability to independently prioritise your own work,
- have knowledge of SystmOne patient electronic records,
- hold a full UK driving licence and have access to own vehicle, as this role is based at St Luke’s Hospice site in Thurrock, which is not well served by public transport,
- have previous experience in a similar role, either in a team environment or as an administrator in a health setting.

**About Us**:
**Disclosure and Barring Service Check


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