Emergency Department Receptionist

4 weeks ago


Scarborough, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

This key role will provide a focal point and first point of contact for many patients, relatives, carers and internal and external professionals accessing the Trust.

The role involves booking/admin support based at the main reception desk or nurses’ station in a busy Emergency Department.

The post-holder will provide an efficient and comprehensive reception and administrative service, and information collection service for the Emergency Department, Acute Medical Unit (or admitting ward), outpatient clinics and Health Records.

This role is an integral part of the multi-disciplinary team and requires flexible working and multi-tasking.

The post-holder is expected to work independently making decisions using his/her own initiative.

**Please note**: The interview will be held on 2nd April 2024

Provides and co-ordinates admin support at the nurse base in the Emergency Department for all clinical/nursing staff.

Registration/booking in, taking full details and to ensure that any change of patient details are made promptly and accurately. Data accuracy is paramount.

Make appointments for Emergency Department patients who require appointments in: Orthopaedic, ENT, Vascular and Max-fax clinics and weekend DVT clinic.

Responsible for discharging or processing admission all patients from Emergency Department the Trust’s core patient database.

Responsible for checking and ensuring data collection is as complete as possible and accurate.

To maintain the Emergency Department generated medical case-notes making sure that all relevant notes, reports and results are scanned onto the patient's electronic record in a timely manner.

Our benefits

**We offer a range of benefits to support our staff including**:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

27 days holiday rising to 33 days (depending on NHS Trust service)

A variety of different types of paid and unpaid leave covering emergency and planned leave

Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

NHS Car Lease scheme and Cycle to Work scheme

An extensive range of learning and development opportunities

Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

**A full description of the role is available in the attachment**: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.


  • Receptionist

    3 days ago


    Scarborough, United Kingdom Fusion Resources Ltd Full time

    An exciting opportunity to join a successful Scarborough based hotel as a Receptionist. Are you an excellent communicator? Are you friendly, reliable and have experience working within the hospitality industry? We would love to hear from you. **The Role** - Responsible for check in and check out of all guests - Taking payments - Keeping booking system up...


  • Scarborough, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    **Do you want to**: Work in a forward thinking and innovating department? Help design and equip your future service? Have a flexible job plan that will allow you time to do the things you want, when you want? Then come and talk to us - we would love to hear from you! Why join us in Scarborough? Scarborough is an exciting place to be. We are currently...

  • Dental Receptionist

    2 weeks ago


    Scarborough, United Kingdom solis dental studio Full time

    Ensure that the reception desk is organised in an efficient manner and patients are looked after during their visit to the practice. Reception - Answer the telephone in the prescribed manner - Welcome all patients arriving at the practice - Ensure that the appointment system is efficient and accurate - Collect and record patient payments Administration and...

  • Evening Receptionist

    1 month ago


    Scarborough, United Kingdom Delmont Hotel Full time

    We are looking for a well organised confident person to join our team working evenings. Main duties will include - To take over responsibility for the reception from the day receptionist and hand back to the night receptionist. This will involve communicating with reception, any late arrivals, and any incidents that have occurred during the shift, including...

  • Hotel Receptionist

    6 days ago


    Scarborough, United Kingdom Castle Full time

    **Job Title - Relief Hotel Receptionist** **Reference No. - ID66575** **Salary - £10.50-11.50 per hour** **Benefits - Immediate start** **Location - Scarborough** **Main Responsibilities**: - Dealing with guest enquiries from their rooms and front desk - Checking in guests, handling bills and payments of the guests - Been part of the FOH team that...


  • Scarborough, United Kingdom Delmont Hotel Full time

    We are looking for a well organised confident person to join our team working evenings. Main duties will include - To take over responsibility for the reception from the evening receptionist and hand back to the day receptionist. This will involve communicating with reception, any late night arrivals, and any incidents that have occurred during the shift,...

  • Hotel Receptionist

    3 days ago


    Scarborough, United Kingdom Weston Hotel Scarbrough Full time

    We are looking for a fulltime hotel receptionist to join our hard-working team. Be well organised, able to prioritise tasks and comfortable working to time constraints. Have the ability to remain calm and customer friendly under pressure, have an excellent telephone manner, be outgoing and able to build relationships at all levels. Take bookings over the...


  • Scarborough, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    Are you experienced and passionate about admission avoidance, and would like to help shape a front door service? Are you ready for a new challenge leading a team into a new 47 million pound emergency department, ensuring the value of therapy is embedded from the beginning? Passionate about quality and service development? Want to lead amongst other...


  • Scarborough, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    Are you experienced and passionate about admission avoidance, and would like to help shape a front door service? Are you ready for a new challenge leading a team into a new 47 million pound Emergency Department, ensuring the value of therapy is embedded from the beginning? Passionate about quality and service development? Want to lead amongst other...

  • Hotel Receptionist

    2 weeks ago


    Scarborough, United Kingdom Crown Spa Hotel Full time

    Job description **Do you want to be part of the winning team at Scarborough’s only coastal 4 Star Hotel?** **OVERALL JOB PURPOSE**: The initial point of contact on behalf of the business for all speculative enquiries, bookings, guests upon arrival, during their stay, departure, conference, banqueting and event customers etc. and for mail/courier...


  • Scarborough, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    Job summary It's an exciting time at Scarborough Hospital as our brand new state-of-the-art Urgent and Emergency Care Centre (UECC) opens this Autumn. The new UECC will provide rapid assessment and treatment for 70,000 annual attendees for locals and tourists alike. It will combine the current emergency department (ED), same day emergency care and the...


  • Scarborough, United Kingdom Intrahealth Ltd Full time

    Job summary IntraHealth are recruiting for a Medical Receptionist/ Administrative Support for our Castle Health Centre in Scarborough. Our ideal candidate will have experience of primarycare and secretarial work but training will be given and there must be a willingnessto play a leading role in the development of patient centred services. You will be...


  • Scarborough, United Kingdom Intrahealth Ltd Full time

    Job summary IntraHealth are recruiting for a Medical Receptionist/ Administrative Support for our Brook Square Surgery in Scarborough. Our ideal candidate will have experience of primarycare and secretarial work but training will be given and there must be a willingnessto play a leading role in the development of patient centred services. You will be...


  • Scarborough, United Kingdom Intrahealth Ltd Full time

    Job summary IntraHealth are recruiting for a Medical Receptionist/ Administrative Support for our Brook Square Surgery in Scarborough. Our ideal candidate will have experience of primarycare and secretarial work but training will be given and there must be a willingnessto play a leading role in the development of patient centred services. You will be...

  • Receptionist

    1 week ago


    Scarborough, United Kingdom Escape 2 The Sands Full time

    **THE SANDS, SCARBOROUGH** Your Role: You will be working in a team to ensure the smooth running of the very busy reception area. - Provide a high standard of customer service for all guests. - Ensuring a smooth and friendly check-in and out procedure. - Responsible for the smooth handling of customer enquiries and reservations. - Update all external...

  • Bank Administrator

    1 month ago


    Scarborough, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    Would you like to work in a developing department with a dedicated workforce to provide effective, efficient and comprehensive clerical support as part of the administrative team? As the new build for the Emergency Department progresses, we are looking to extend our Administration workforce to complement these changes. **This role involves**: -...


  • Scarborough, United Kingdom Intrahealth Ltd Full time

    Clinical Practice To ensure that all statutory requirements outlined in the IntraHealth personnel procedures and policies are personally adhered to. To be familiar with and conform to responsibilities under the Data Protection Act as identified by IntraHealth. To undertake duties as necessary, in line with the changing needs of the company. To participate in...


  • Scarborough, United Kingdom TotallyPLC Full time

    **About the role** Totally Urgent Care Division is a leading provider of national urgent care and out of hospital services following the integration of Vocare and Greenbrook. We have an exciting opportunity for a Streaming Practitioner (Nurse or Paramedic) to join our team on a permanent basis, based at our Urgent Treatment Centre within Scarborough...


  • Scarborough, United Kingdom Andrew Cowen Estate Agent Limited Full time

    **Key activities / Responsibilities include**: - Dealing with the day-to-day maintenance duties of a busy lettings department. - Instructing maintenance works that requires liaising with both client and contractors. - Arranging works required for any emergencies that may arise. **Essential Skills and Experience**: - Previous experience in office...

  • Care Navigator

    3 hours ago


    Scarborough, United Kingdom TotallyPLC Full time

    **About us** Totally was established to support the NHS and ensure that patients could quickly access the healthcare they need. We partner with our healthcare commissioners across the UK & Ireland to deliver services that help them manage demand and reduce waiting lists. We deliver services for, Urgent Treatment Centres, NHS 111, GP out of Hours and a...