Relationship Manager

2 weeks ago

London, United Kingdom Inspiring Interns & Graduates Full time

**About the role**

As a Relationship Manager, you will sit in the team responsible for providing new business leads to the firm’s mortgage brokers. You will be based in our Baker Street office, work in a small team and assist the Head of Client Services in:

- Make outbound calls to ex-clients, prospects and potential new introducers to the business through targeted lists - in order to maintain and develop client relationships and new business

**Requirements**:

- Experience in a client-relationship role (preferably within the mortgage sector, or within another finance/financial services role)
- Familiarity with office and phone systems, including experience in using CRM software (i.e. Salesforce, Apptivo etc.)
- Foreign languages preferred but not essential - most notably: French, Spanish, German, Russian, Arabic or Mandarin

**Desired Traits**
- the ability to work quickly, efficiently, independently and in a self-driven manner
- excellent written and verbal communication skills
- a strong attention to detail
- excellent phone etiquette, with the ability to organise, break down, and articulate ideas confidently and fluently, as well as having experience in dealing with HNW and UHNW individuals
- prior sales experience (preferably within the mortgage or wider financial services industry)
- excellent organizational and time-management skills, with the ability to juggle various task at once
- good stamina, with the capacity to make a sizeable volume of daily outbound calls
- an outgoing personality, and be able to thrive a fast-moving sales environment

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