Client Support Administrator

1 week ago


Cleckheaton, United Kingdom Orean Personal Care Limited Full time

**Job Title**: **Client Support Administrator**

**Reporting to**: **Head of Client Support**

Responsible for the daily processing of orders, supply chain forms and other administration tasks within the Client Support department. Opportunity for progression into higher Client Support role should the position become available.

**Key Responsibilities**
- To liaise with Client Support Managers to ensure supply chain forms are accurately completed to be processed within the system.
- Processing new and replenishment orders.
- Making amendments to the Bill of Materials on any current orders or products.
- Managing despatch of any production samples or customer requests and complete delivery notes to process through the system.
- Arranging goods in bookings and paperwork.
- Providing system reports to the Client Support Managers.
- General administration duties agreed with Head of Client Support.
- Any other duties requested by Head of Client Support.

**Person Specification**

**Personal characteristics**
- Effective communicator
- Self-motivated
- Strong problem-solving skills
- Strong IT skills
- Approachable
- Excellent organisational skills
- A good eye for detail

**Knowledge, Experience and Work Skills Needed**:

- Good level of education, minimum grade C & above (or equivalent) GCSE English & Maths
- A keen interest in client support and administration.
- Strong MS office skills including Outlook & Excel.

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Cleckheaton: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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