Client Support Administrator Apprentice

3 months ago


Cleckheaton, United Kingdom Orean Personal Care Limited Full time

**Job Title**: **Client Support Administrator (Apprentice)**

**Reporting to**: **Head of Client Support**

Responsible for the daily processing of orders, supply chain forms and other administration tasks within the Client Support department. Potential for progression into higher Client Support role on successful 2-year period in administration and completion of apprenticeship.

**Key Responsibilities**
- To liaise with Client Support Managers to ensure supply chain forms are accurately completed to be processed within the system.
- Processing new and replenishment orders.
- Making amendments to the Bill of Materials on any current orders or products.
- Managing despatch of any production samples or customer requests and complete delivery notes to process through the system.
- Arranging goods in bookings and paperwork.
- Providing system reports to the Client Support Managers.
- General administration duties agreed with Head of Client Support.
- Any other duties requested by Head of Client Support.

**Person Specification**

**Personal characteristics**
- Effective communicator
- Self-motivated
- Strong problem-solving skills
- Strong IT skills
- Approachable
- Excellent organisational skills
- A good eye for detail

**Knowledge, Experience and Work Skills Needed**:

- Good level of education, functional Skills in English and Maths may be required to enrol on Apprenticeship course.
- A keen interest in client support and administration.
- Strong MS office skills including Outlook & Excel.

**Job Type**: Apprenticeship

**Salary**: £14,555.39-£36,408.24 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Cleckheaton: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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