Customer Service Administrator

7 months ago


Wigan, United Kingdom Bibby Hygiene Full time

Bibby Hygiene are looking for an enthusiastic Customer Service Administrator to work at our head office in Wigan. We specialise in waste management & hygiene services.

Duties include
- Working closely with drivers to provide excellent customer service.
- Day to day management of customer accounts.
- Dealing with customer queries and any ad hoc requests.
- Arranging quotes for inbound potential customers.
- Arranging for additions and cancelations by customer request.
- Answering the phone in a confident and professional manner.
- Checking delivery notes and job sheets for mistakes and for extra billing.
- Management of subcontractors, including additions and cancelations.

What is required
- Customer service experience
- Excellent telephone manner
- A good team player
- Able to multitask during busy periods
- Confident Personality
- Confident user of computer software
- Able to manage workloads effectively

Benefits include
- Full time permanent position
- Free parking on site
- Company pension scheme
- 20 Days holiday per year plus bank holidays

Hours of Work are Monday to Thursday 9.00am to 5.00pm

Fridays 8.30am to 4.00pm

Full time position 37 hours per week

**Job Types**: Full-time, Permanent

**Salary**: £21,164.00 per year

**Benefits**:

- Company pension
- Free parking

Schedule:

- Monday to Friday

**Experience**:

- customer service: 5 years (required)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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