Trainee Customer Service Advisor
5 months ago
**Trainee Customer Service Advisor**
**Permanent, Full Time - 37 Hours per week**
**Grade 3 - £23, 114 - £23, 500 per annum leading to Grade 5 (£24,702 - £25,979**
** *As the Council is a Foundation Living wage employer, you will be paid at Foundation Living Wage as a minimum, currently £23,151 per annum**
Following a review of budget and service delivery within the Contact Centre, we are looking to recruit on a permanent basis, a trainee Customer Service Advisor on a full time basis working 37 hours per week.
The Contact Centre team is a high performing one who deliver a range of services both face to face and over the telephone with an emphasis on resolving customer issues first time round. As the “face” of the council, the Contact Centre is crucial to the reputation of Preston City Council.
Duties include:
- To deal with members of the public by telephone, correspondence and face to face as required.
- To provide excellent service by establishing the needs of the customer and taking appropriate steps to meet those needs.
- To promote a positive image of the Council working as part of an integrated team
We are looking for enthusiastic, self-motivated people who can demonstrate an ability to deal directly with the public and work as a member of a team.
As an employer we like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of employee benefits including flexi time, hybrid working, a minimum of 25 days’ annual leave (plus Bank Holidays), family friendly policies, access to an Employee Assistance Programme, Local Government Pension Scheme, AVC’s, life assurance scheme, payment of professional fees, discounted parking, cycle to work scheme and discounted bus and rail fares.
**Please note that evidence of relevant qualifications need to be seen at interview.**
**Job Types**: Full-time, Permanent
**Salary**: £23,151.00-£23,500.00 per year
Schedule:
- Flexitime
- Monday to Friday
Work Location: Hybrid remote in Preston, PR1 2RL
Reference ID: COIT04017
-
Trainee Customer Service Advisor
6 months ago
Preston, United Kingdom Preston City Council Full timeFollowing a review of budget and service delivery within the Contact Centre, we are looking to recruit one full time permanent Trainee Customer Service Advisor, working 37 hours per week. The Contact Centre team is a high performing one who deliver a range of services both face to face and over the telephone with an emphasis on resolving customer issues...
-
Trainee Mortgage Advisor
6 months ago
Preston, United Kingdom The New Homes Group Full timeTrainee Mortgage Advisor Entwistle Green Estate Agency are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in Preston. OTE £35k We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process. You will need to be adaptable,...
-
Customer Service Advisor
5 months ago
Preston, United Kingdom Fresh Perspective Resourcing Ltd Full timeJob title - Customer Service Advisor Salary - £20,000 to £24,000 Location - Preston Duration - Full time/ Hybrid Are you a Customer Service Advisor looking for a new challenge? Do you class yourself as a creative, organised and hard-working individual with high attention to detail? Are you a social media whizz who loves creating engaging content? Well...
-
Customer Service Advisor
2 months ago
Preston, United Kingdom CV-Library Full timeAre you looking for a new role in financial services? Do you want a career and not just a job as a Customer Service Advisor? If so, we are the company that wants you. Benefits: Basic salary for the customer service advisor of £28k plus an annual bonus scheme | Comprehensive training and induction| Access to Professional Development and...
-
Customer Service Advisor
6 months ago
Preston, United Kingdom GLL Full timeGLL is looking for a Customer Service Advisor based at West View Leisure Centre in Preston, Lancashire. If you have the passion for people needed to deliver a first-class customer experience, this is your chance to chance to become the friendly face of a busy leisure centre. As Customer Service Advisor, you'll enjoy making a difference to every person who...
-
Customer Service Advisor
1 day ago
Preston, United Kingdom Greenbean Full timeJob Description We have an excellent opportunity for Customer Service Advisors to join our call centre team in Preston on a temporary ongoing basis. Starting hourly rate of £11.44 increasing to £12.30 after working 12 weeks, with immediate start dates available! Full training will be provided for the role; however, a customer service background or call...
-
Customer Service Advisor
6 months ago
Preston, United Kingdom Recycling Lives Services Full time**Role**:Customer Service Advisor **Location**: Preston, PR1 **Hours**: Full time 42.75 hours per week, Mon - Fri **Salary**: £24,230.70 per annam **The opportunity** We are looking for an experienced Customer Service Advisor to join our established brokerage team, based at our Head Office facility in Preston. Reporting to the Customer Services...
-
Trainee Recruitment Consutlant
6 months ago
Preston, United Kingdom Service Care Full timeService Care Solutions are looking for a Trainee Recruitment Consultant to work in our busy, vibrant Head Office based in Preston. We are extremely proud of our Organic approach to recruitment, recruiting trainee recruiters who through career progression become our future leaders and top performers within the business. Experience is not necessary but it's...
-
Customer Service Advisor
5 months ago
Preston, United Kingdom GLL Full timeGLL is looking for a Customer Service Advisor at Fulwood Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres,...
-
Customer Service Advisor
6 months ago
Preston, United Kingdom GLL Full timeGLL is looking for a Customer Service Advisor at Fulwood Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres,...
-
Customer Service Advisor
5 months ago
Preston, United Kingdom Ideal Sales Solutions Ltd Full time**Overview** Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and...
-
Customer Service Advisor
6 months ago
Preston, United Kingdom Ideal Sales Solutions Ltd Full time**Overview** Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and...
-
Customer Service
5 months ago
Preston, United Kingdom Hire Recruiter Full time**Customer Service / Account Advisor | Preston City Centre | £22,000 - £25,000 per annum** We are an online recruitment service. Working with employers throughout the UK, we offer bespoke recruitment solutions. Due to continued success, we are looking to recruit Customer Service/Account Advisor to join our team. This role is a **non-selling role and...
-
Customer Service Advisor
5 months ago
Preston, United Kingdom Ideal Sales Solutions Ltd Full time**Overview** Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and...
-
Customer Service Advisor
6 months ago
Preston, United Kingdom Ideal Sales Solutions Ltd Full time**Overview** Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and...
-
Customer Service Advisor
6 months ago
Preston, United Kingdom Ideal Sales Solutions Ltd Full time**Overview** Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and...
-
Inbound Customer Service Advisor
2 months ago
Preston, United Kingdom greenbean Full timeWe have an excellent opportunity for Customer Service Advisors to join our call centre team in Preston on a temporary ongoing basis. Starting hourly rate of £11.44 increasing to £12.30 after working 12 weeks, with immediate start dates available! Full training will be provided for the role; however, a customer service background or call centre experience...
-
Customer Service Advisor
6 months ago
Preston, United Kingdom The Best Connection Employment Group Full timeThe Best Connection are seeking a Customer Service Advisor for a client in Walton Summit, Bamber Bridge. This is a position offering a friendly and supportive environment which provides great opportunities with immediate starts after the interview process, and full training is provided. This job involves inbound and outbound calls to customers and...
-
Customer Service Advisor
6 months ago
Preston, United Kingdom D & E Employment and Training Ltd Full timeWe are currently recruiting for a customer services advisor to join our expanding team The role will involve Inbound and Outbound calls to customers and depots. **We Need you to have -**: - A positive energetic attitude - Willingness to learn - Outgoing and enthusiastic - Excellent telephone manner with previous experience essential - Work well under...
-
Temporary Customer Service Advisor
6 months ago
Preston, United Kingdom Page Personnel Full time3 month temp role with the possibility of being extended or going perm - Weekly pay **About Our Client**: Our client is the leading supplier for energy across the North West region. They are looking for a Temporary Customer Service Advisor to join their Preston team on a temp to perm basis! **As a Temporary Customer Service Advisor you will**: - Be first...