Business Admin Assistant
7 months ago
**Job Purpose**:As Business Admin Assistant you will be responsible for delivering first-class service for all agreed assigned tasks and activities using our department strategy, vision, and mission. Champion and follow our ‘One Best Way’ & ‘Customer WOW’ for all processes, procedures, and protocols to ensure all internal and external customers and stakeholders are blown away with our level of service first time, every time.
**Responsibilities of the role include**:
- Ensure quotations and orders are accurate with supportive information.
- Assist with sales enquiries via the company website and assign to appropriate team.
- Process card payments for Proforma accounts using Sage Pay system.
- Assist with maintaining/reporting department KPI’s.
- Produce and maintain product price lists for all sectors.
- Assist in the maintenance of any existing accreditations, as well as completing supplier portals.
- Maintain data held in the client management system, add new people and businesses, remove incorrect data.
- General admin duties to support Sales Admin Manager and cover for time offs.
- General admin duties to support internal departments.
- General reception duties; taking phone calls, greeting visitors, send/receive post and parcels.
- Reporting and analysis of data, including producing graphs/charts to visually display results & for company dashboards.
- Review, maintain and update trackers to ensure tasks are completed in a timely manner.
- Deliver refresher training/demos to sales teams to drive ‘One Best Way’ order processing.
**The knowledge, skills and experience we are ideally looking for**:
- Good judgement and highly organised.
- Ability to prioritise, schedule daily workload.
- Working knowledge of CRM Systems, Salesforce experience desirable.
- Proficient in Microsoft Outlook, Excel, Word, and PowerPoint.
- Great Work Ethic, Proactive and positive approach to all tasks.
- Hands on determination and persistence to get the job done.
- Excellent Communicator, both written and verbal, and active listening skills.
- Strong Customer Service skills.
- Confident & personable.
**What’s on offer?**
**Basic Salary**: £21.5k to £24k (Depending on Experience)
**NPGSBS**: Potential to earn 10% of Basic salary, following one year’s service as part of the companywide Net Profit Gain Share Bonus System (NPGSBS)
**Holidays**: 20 days per year plus 8 Bank Holidays - (5 days to be taken at Christmas).
Loyalty Holiday accrued from Year 2, with 1 additional day awarded in Yr2, Yr4, Yr6, Yr8, Yr10 - up to a max of 5 additional long service holiday days). Option to purchase 5 additional days per year.
**Some more great reasons to work at Dura Composites**:
- Full Sick Pay scheme, following 1yr service.
- Auto Enrolment Pension scheme provided by People’s Pension
- Occupational Health (health & lifestyle screening services, confidential health & medical support)
- Wellbeing programmes & initiatives (i.e., massages, wellness & fitness groups)
- Salary Sacrifice Schemes: Electric Car Scheme, Tech Scheme, Cycle to Work
- Quarterly 1-2-1 welfare & performance review
- Role-specific training & development opportunities, and team-building activities.
- The choice to attend PRIDE Experience outings, social events, and celebrations throughout the year.
- Free refreshments, treats, and Friday Lunch Club.
**Job Types**: Full-time, Permanent
**Salary**: £21,500.00-£24,000.00 per year
**Benefits**:
- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Quarterly bonus
**Experience**:
- Microsoft Outlook, Word & Excel: 1 year (required)
- Administrative: 2 years (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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