Account Manager
2 days ago
**Ref: 3340**
**Job: Account Manager/ Customer Service**
**Location: Marlow**
**Salary: £21,000 - £26,000**
Benefits include a bonus scheme of up to 10% of your annual salary. Currently working 3 days in the office and 2 from home. There are overtime opportunities in peak periods, covering an "out of hours" shift - 18.00 - 20.00, this will be paid at time anda half.
**Main Responsibilities**:
- Working to SLA’s, reporting and delivering a continuous service
- Manage customer expectations and deal with all queries
- Responsible for customer retention and building long term working relationships
- Dealing with complaints and invoice queries
- Forecasting
- Support the generation and implementation of new business
**Key Skills**:
- Articulate and strong communication skills
- Team player
- Client focused and professional
**Experience**:
- Previous Business-to-Business Account Management experience is essential for this role
S4 is acting as an agency for this role.
At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 1 hour.
Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.
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