Customer Service Executive
2 weeks ago
**Customer Service Executive**
**Purfleet, Essex**
**£23000**
**Monday - Friday 9am - 5.30pm**
**Hybrid working offered (2 days working from home), 20 days holiday +BH increasing with service, pension scheme & discounts**
This is an exciting opportunity to join a vibrant and innovative company based in Purfleet, joining their fun and friendly customer service team on a permanent basis.
You will be responsible for:
- Investigating and resolving complaints in accordance with company procedure to achieve the best result for both customer and company
- Ensuring all communication is accurate and addressing all points made by customer
- Liaising with other departments as required
- Allocating compensation once agreed by senior leadership team
- Keeping a log of all customer communication received
- Any other tasks or duties as required by the business
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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