Operation Supervisor
3 weeks ago
Construction Certification is a booking agent and training provider for the construction industry. We are a fast growing technology and e-commerce company, offering a platform for construction industry related qualifications and training, to help people that work on construction sites in the UK.
**Job Overview**:
You will be reporting into Head of Operations and supervising a small team which processes customer orders and carries out general customer service enquiries as well as being point of contact for customer escalations, and helping with business projects and growth.
The role will be based mainly from home, however there is space available in the office if needed. You will also be required to attend regular meetings online and on request at the office.
- Effectively supervising the team including, training, upskilling and onboarding new hires.
- Managing team rota's and schedules.
- Working with the team to increase and optimise operational efficiencies.
- Tracking operational and company efficiency metrics overtime.
- Optimise employee workflows and information sharing between team members to increase efficiencies.
- Implement changes to optimise employee work flows, internal systems and back office functions for the company.
- Providing regular updates and reports on relevant company metrics.
- Work with the Head of Operations to implement long-term company vision and meet targets.
- Work with the team to provide an enjoyable and productive work environment.
- Carry out back office tasks such as HR, rota completion, holiday tracking and onboarding/hiring employees.
**Required skills**:
- Use of customer service (CRM) software such as Zendesk or similar.
- Experienced in customer service (essential)
- 2 years plus supervisory experience. Supervising teams of over 5 staff
- Exposure to supervising teams virtually
- Excellent attention to detail and problem solving skills
- Strong organisational skills.
- Fluent English including written and verbal communication skills.
- Excellent computer skills including Office/Gmail.
- Willing to undertake any other relevant duties as may reasonably be requested.
- Willing to take full responsibility for the performance of themselves and the team's performance.
- Ability to work with limited supervision and manage time effectively.
- Succession planning to support your daily ongoing activities.
- Strong work ethic.
Ideal Experience
- 2+ years supervisor experience.
- Proven track record of improving operational efficiencies and evidence managing teams.
- Experience working in a technology enabled business.
37.5+ hours per week.
**Salary**: £25,000.00-£28,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Work from home
Schedule:
- 8 hour shift
- Overtime
**Experience**:
- Supervisor or Management: 2 years (required)
**Language**:
- Fluent English (preferred)
Work Location: Hybrid remote in LONDON
-
Operations Supervisor
2 days ago
London, United Kingdom Gopuff Full time**Overview**:Gopuff is looking for a Operations Supervisor to join the Operations team. Directly reporting to a Site Leader, Operations Supervisor play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Operations Supervisor role is a core part of the store leadership team with responsibility to...
-
Operations Supervisor
11 hours ago
London, United Kingdom Gopuff Full timeGopuff EU - Field Operations – Management / Overview: Gopuff is looking for a Operations Supervisor to join the Operations team. Directly reporting to a Site Leader, Operations Supervisor play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Operations Supervisor role is a core part of the...
-
Operations Supervisor
1 month ago
London, United Kingdom XPO Logistics Full time**Logistics done differently.** How would you like to work for a company that can accelerate your career? Do you feel that sometimes you have more to give, but no room to progress? How does constant training and development sound? Here at XPO, we take our people seriously. We’re looking for a talented Operations Supervisor to join us on a full-time,...
-
Streetworks Supervisor
1 month ago
London, United Kingdom Eagle Construction Group Full timeWe are looking for 2 Streetworks Operatives and 1 Streetworks Supervisor to begin from Wednesday in Farringdon, The project is 3 months long and then we will take you with us on to the next job. You will work on pavements, digging 6x6 holes for tarmac, then fill them up. Working Monday to Friday, 8-5 and Saturdays are available if you want to work. Must...
-
Japanese speaking Export Operations Supervisor
1 month ago
London, United Kingdom Centre People Full timeJapanese speaking Export Operations Supervisor Ref: TK45575 Japanese speaking Export Operations Supervisor Sector Sector Supply Chain/Logistics/Import Export Type Type Full-time, Permanent Location Location London Salary (Annual) A Japanese logistic company is currently recruiting a Japanese speaking Export Operations Supervisor to work in their...
-
M&e Operations Supervisor
1 month ago
London, United Kingdom Step Ahead Full time**M&E Operations Supervisor** **Position Overview**: We are seeking a skilled and detail-oriented M&E Operations Supervisor to join our team. As an M&E Operations Supervisor, you will be responsible for overseeing the successful execution of meetings and events operations. Your organizational prowess, leadership abilities, and commitment to delivering...
-
Maintenance and Operations Supervisor
4 weeks ago
London, United Kingdom UCL Full time**About us** The UCL Estates Operations team manages a property portfolio of over 645,000m2 of diverse real estate on behalf of UCL, supporting over 48,000 student's and nearly 15,000 staff. UCL Estates has a 24/7 service through the Direct Labour Operative team to providearound-the-clock cover for maintenance and repairs issues across the whole UCL...
-
London, United Kingdom JBC Full timeChrome Hearts Established in 1988 Los Angeles, Chrome Hearts is a study in artistic freedom and persistence of vision. From its inception as a leather motorcycle riding-gear company, Chrome Hearts has evolved into an obsession - inspiring label and a cultural phenomenon.Taking a design cue from its beginnings, the vast line includes handmade jewelry in...
-
Crane Supervisor
1 month ago
London, United Kingdom MCG Construction Full timeCrane Supervisor - Immediate Start - 3 Months - East London (E16) Crane Supervisor. Our client, a formwork subcontractor who operate throughout the country, are looking for a crane supervisor to join their ongoing project in Docklands, East London. If you are an experienced crane supervisor, have an NPORS/CPCS Card and are available immediately for work in...
-
Testing Supervisor
1 month ago
London, United Kingdom Daniel Owen Ltd. Full timeElectrical Qualifying Supervisor £Property Maintenance Daniel Owen are proud to be representing a social housing company in North and East London who are looking for a brand-new Electrical Qualifying Supervisor to join their team. They are looking for an experienced Electrical Qualifying Supervisor to be responsible for managing all electrical repairs,...
-
Supervisor
3 days ago
City of London, United Kingdom Oliver Bonas Full timeSupervisor (40 Hours - 6 Months Fixed Term Contract)We have an exciting opportunity for a positive and ambitious Supervisor to join Team OB.As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in...
-
Supervisor
8 hours ago
Kingston upon Thames, Greater London, United Kingdom Oliver Bonas Full timeSupervisor (40 Hours) We have an exciting opportunity for a positive and ambitious Supervisor to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store...
-
Operations Supervisor
4 weeks ago
London, United Kingdom Big Bus Tours Full timePosition We are looking for an Operations Supervisor to join our enthusiastic department based in London. The role is responsible for supervising the Driver, Guide and On Street teams to provide the highest driving standards, entertaining commentary and ultimately ensure that we are providing the best customer experience. For the full details of the...
-
Supervisor
1 week ago
London, United Kingdom Balfour Beatty Full time**About the role** Our projects are more than just your opportunity to make your mark. They’re an opportunity to stretch, test and develop your expertise. Join our Rail UK team as a Supervisor and you’ll deliver complex work that really matters to our business, and the world around you. **What you'll be doing** As a Supervisor, you will direct and...
-
Supervisor Operations Lead
3 weeks ago
London, United Kingdom Kaplan Financial Full timeOperations Supervisor - (SQE Assessments - Events) Location: Hybrid working - home and our office at Spring House, London, U.The purpose of this role is to provide efficient and operational expertise, you will help us to deliver SQE assessments, ensuring that the high standards expected of our assessments are maintained in preparation and delivery of the...
-
Maintenance and Operations Supervisor
4 weeks ago
London, United Kingdom UCL Full time**About us** The UCL Estates Operations team manages a property portfolio of over 645,000m2 of diverse real estate on behalf of UCL, supporting over 48,000 student's and nearly 15,000 staff. UCL Estates has a 24/7 service through the Direct Labour Operative team to providearound-the-clock cover for maintenance and repairs issues across the whole UCL...
-
Supervisor, Quality Services
1 month ago
London, United Kingdom Live Chat Ltd Full timeLive Chat Supervisor Title: Live Chat Operations Supervisor/Operator Live Chat Supervisor/Operator Yomdel is setting the standards for fully staffed live chat services and needs two supervisors who are fluent in both writing and speaking British English to oversee a rapidly growing team of live chat operators. Our24/7 fully staffed live chat...
-
Site Supervisor
1 month ago
London, United Kingdom V3 Recruitment Ltd Full timeSite Supervisor in Greenwich | V3 Recruitment DREAM JOB PERFECT PLACE Site Supervisor Contract position Location: Greenwich Rate: Price work Job reference: CCO5726-BF Share this Job Description: Our client is looking for a Site Supervisor to work at a location in GreenwichEssential Qualifications required for the position include:CSCSKey...
-
Tours Supervisor
4 weeks ago
London, United Kingdom Royal Albert Hall Full time**Role Outline**: The Royal Albert Hall is recruiting for an enthusiastic and professional Tours Supervisor to join our Tours team. Reporting directly to the Deputy Tours Manager the role is responsible for overseeing the effective delivery of public, group and specialist tour experiences, along with coordinating the staffing and operational resources for...
-
Casual Events Supervisor
1 month ago
London, United Kingdom tower Hamlets Full timeBack **Casual Events Supervisor**: **Join the Arts, Parks, and Events team as a Casual Events Supervisor.** Tower Hamlets, in the heart of east London, is one of the UK's most culturally vibrant and diverse areas. We have a range of commercial and community festivals, events and exhibitions taking place in all our parks, open spaces and venues. To support...