Programme Officer

1 week ago

London, United Kingdom Mercy Corps Full time

**Position Description**

**Location**: London, Edinburgh or The Hague

**Position Status**: Full-time, permanent (UK); 6 months fixed term then permanent (NL)

**Start Date Preferred**: start date August 1, negotiable

**Reports to**: Senior Programme Officer, Middle East Salary Level

**About Mercy Corps**

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

**The Department**

Mercy Corps implements a variety of programming throughout the Middle East in response to the diverse humanitarian and long-term development challenges of the region. Mercy Corps has ongoing programs in Syria, Yemen, Iraq, Jordan, Lebanon, and Palestine.

**The Position**

The Programme Officer (PO) supports strategic, impactful, and high-quality programming. Reporting to the Senior Programme Officer (SPO), the PO supports the SPO, the Regional Director, the Deputy Regional Director and Country Offices in many aspects of their country programme and grant administration. The PO plays a key role in connecting the field to HQ resources and represents the country/regional interests internally with various HQ teams as well as with external stakeholders. The PO works with the Senior Programme Office (SPO), DRD and RD to provide the secondary check and supports the field (ultimate point of responsibility) in adhering to internal and external policies and regulations. The PO also provides guidance to the Assistant Programme Officer (APO) and helps with the administration that is necessary for robust and accountable grant management. The PO furthermore plays an important role in rolling out agency-wide initiatives in countries in the region.

**Essential Responsibilities**

**PROGRAMME AND GRANT ADMINISTRATION**
- The PO is the HQ point of responsibility for overall monitoring of grants/programmes for external/donor requirements as well as Mercy Corps’ internal policies and requirements. They provide ongoing monitoring of the status of programmes and complete regular check-ins on grant requirements (such as co-financing, budget versus actuals, data aggregation, etc.). They support country teams’ adherence to Mercy Corps internal policies and Programme Management minimum standards.

**PARTNERSHIP DEVELOPMENT AND MANAGEMENT**
- With guidance from the SPO, the PO coordinates partnership negotiation and development and ensures the necessary teams are engaged, to help further programme, country and regional interests.

**PROPOSAL DEVELOPMENT**
- The PO leads HQ coordination for proposals. Throughout the proposal process, the PO monitors the timeline, status of proposal, provides input into the design and communicates to the relevant parties as appropriate. The PO reviews the final draft for coherence and donor requirements and manages submission. They may be appointed a different role in the design process and travel to the field if needed.

**EXTERNAL REPRESENTATION**
- With guidance from the SPO, RD, DRD, Country Directors and other relevant stakeholders, the PO represents regional interests and programmes with external stakeholders.

**STRATEGY, PLANNING & LEARNING**
- With guidance from the SPO, the PO supports country teams with strategy development and planning. The PO facilitates learning across country portfolios and regions and shares lessons learned and knowledge of agency resources/tools/best practices/etc.

**OTHER**
- Recruitment: As needed, the PO participates in interview processes and selection for key positions as identified with the recruiting team.
- Internal Communication: In coordination with the APO, the PO supports internal communications and ensures knowledge management systems are up to date and accurate to support communication with other teams.
- Knowledge Management: In coordination with the APO, the PO ensures management of agency systems and adherence to HQ-related Programme Management minimum standards, etc.
- Orientation: For new-hires visiting HQ, PO provides briefings on context, country strategy and programmes prior to their departure as initial step in the on-boarding process. As requested, PO supports supervisors with on-boarding of new expatriate team members.

**Accountability to Participants and Stakeholders**

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

**Minimum Qualification & Transferable Skills**
- Educated to bachelor’s level, or equivalent experience.
- 2-4 years of field-based experience in international relief and deve

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