Travel Management Consultant

5 months ago


Birmingham, United Kingdom Top Associate 9 Ltd Full time

We are looking for a Travel Management Consultant with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

**Responsibilities**:

- Assist clients in planning and booking their travel arrangements, including flights, accommodations, and transportation.
- Provide excellent customer service by understanding clients' needs and preferences and offering personalised travel recommendations.
- Research and gather information on various destinations, attractions, and travel options to provide accurate and up-to-date information to clients.
- Collaborate with airlines, hotels, car rental agencies, and other travel suppliers to secure the best deals and negotiate rates for clients.
- Process bookings, reservations, and payments accurately and efficiently using reservation systems.
- Handle any changes or cancellations to travel plans and assist clients with rebooking or refunds as needed.
- Stay updated on industry trends, new travel products, and destination information to enhance knowledge and expertise.

**Experience**:

- Previous experience in the hospitality or hotel industry is highly desirable.
- Strong knowledge of popular travel destinations, attractions, and travel trends.
- Familiarity with reservation systems and online booking platforms.
- Excellent communication skills with the ability to build rapport with clients and provide exceptional customer service.
- Detail-oriented with strong organizational skills to manage multiple client bookings simultaneously.
- Ability to work independently as well as part of a team in a fast-paced environment.

Required knowledge of locations such as India, Pakistan, Bangladesh, Thailand, Sri Lanka, Saudi Arabia etc. Tour operation experience is desirable.

Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.

**Job Types**: Full-time, Permanent

**Salary**: From £39,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Work from home

Schedule:

- Monday to Friday

Ability to Commute:

- Birmingham (required)

Ability to Relocate:

- Birmingham: Relocate before starting work (required)

Work Location: In person


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