Cruise Holidays

7 months ago

Birmingham, United Kingdom Limitless Travel Full time

**Join Limitless Travel as a specialist Cruise Agent and Give Disabled People the opportunity to cruise like never before**

**About Limitless Travel**:
We're an disability specialist travel company, dedicated to creating extraordinary cruise holidays for people with disabilities, mobility challenges, and the elderly.

Founded by disabled entrepreneur Angus Drummond when he spotted a significant gap in the market whilst travelling the world with a disability. Limitless is on a journey to becoming one the most original, innovative & inspiring travel companies in the world.

Winners of Travel Industry's Accessible Holidays Provider of the Year, we are completely unique in travel both in terms of culture and our mission. We are now looking for a passionate cruise sales specialist to join our team and support our growing business.

**About the Role**:
Do you have a knack for sales and a passion for facilitating unforgettable cruises? If so, we want you on our team We're in search of an experienced Cruise Agent to champion our cruise product.

As an experienced Cruise Consultant you will have excellent sales & communications skills and will be passionate about enabling others to go on holiday. While familiarity with the cruise industry is a must, your passion for our mission to empower individuals with disabilities to go on incredible holidays is equally important.

**Responsibilities**:
As a Cruise Agent, your mission will be to build strong relationships with our guests and support them to book their cruise holiday with Limitless Travel. You're a skilled relationship builder, adept at comprehending clients' needs. Your focus will be on responding to inbound warm sales leads (no cold calling here), grasping customers' aspirations, and guiding them to select from our range of cruise holidays.
- Dealing with potential passengers over the phone selling a variety of cruise holidays.
- Booking with a number of different major cruise companies
- Converting sales enquiries into confirmed bookings
- Surpass KPIs and targets

**Requirements**:

- Extensive kowledge of cruises and the industrty. Ideally in a cruise related role (cruise sales or working in the cruise industry) or gained through cruising on holiday.
- A minimum of 5 years' experience in sales, either in retail/customer-facing or telesales environments
- Exceptional communication and influencing skills
- Analytical acumen for tracking key performance metrics
- A strong results-oriented mindset, proven in personal performance achievements
- Dedication to delivering consistently excellent customer service
- Adaptability to thrive in a dynamic, fast-paced environment
- Patience to understand customers' unique needs and prioritise holiday quality over quantity
- Supportive attitude towards colleagues and team goals
- Commitment to company-wide development and success
- Proficiency in written communication and computer skills

**What We Offer**:
Working in a busy, friendly team environment where you will be offered a competitive basic salary, dependent on experience. You will be offered a basic salary with potential (uncapped) earnings in excess of £35K OTE.
- 25 days' holiday
- An additional day off for your birthday
- Competitive base salary with robust bonus structure
- Individual and team-based target-driven bonuses and incentives
- Opportunities to travel on our trips
- Contributory pension plan
- Industry-leading training
- Real growth and career progression prospects
- Collaborative work environment with a driven, ambitious team
- Regular prizes and awards for outstanding performance
- Modern office space at The Custard Factory in Birmingham's vibrant center, surrounded by leading start-ups and businesses
- Casual dress code for a relaxed work atmosphere

**Benefits**:

- Fulfilling Mission: Join a company dedicated to transforming the lives of disabled individuals through exceptional care and travel experiences.
- Leadership Path: Take the lead in shaping our care functions, setting industry standards, and creating a lasting impact.
- Professional Growth: Enhance your leadership and management skills while staying at the forefront of care industry advancements.
- Competitive Compensation: Enjoy a competitive salary package, reflective of your expertise and role significance.

**Application Process**:
The cover letter should highlight your experience, explaining why you would love to work at Limitless Travel and why you are passionate about cruises.

**Note**:
**Job Details**:
, Permanent
- Starting Salary (including commission): £35,000 per year

**Job Types**: Full-time, Permanent

Pay: From £26,000.00 per year

**Benefits**:

- Company events
- Work from home

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Quarterly bonus

Application question(s):

- Please can you detail you cruise experience and knowledge of the industry
- Please can you provide details of your experience of working in sales, espe

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