Customer Service Advisor

1 week ago

Bristol, United Kingdom iRG Full time

**The Role**

At iRG we are passionate about customer service and endeavour to make the customers journey as smooth as possible. We are looking for a full-time customer service advisor who ensures the highest level of customer care and satisfaction at all times. As part of the role you will maintain effective liaison with various other departments within the business and be approachable for all customers to assist with queries. You will update and notify the customer throughout the repair journey and handle dissatisfied customers calmly, efficiently and in accordance with our company complaint process, ensuring the Bodyshop Manager is notified of any negative feedback. Job documentation will be a large part of the role, maintaining customer records, presenting invoices, obtaining appropriate payments and following correct procedure when issuing courtesy cars to the customers is vital. The front of house will be your responsibility and will need to be kept tidy at all times to promote the professional image of iRG. During your career we will offer you the relevant training and encourage progression. Most of our senior team began their career in the workshop and worked their way up.

**About You**
- Friendly, confident and professional at all times.
- Experience in previous customer service roles is preferred although full training will be provided for our systems and product knowledge.
- Being punctual and organised is essential
- Ability to detect and solve potential problems
- Excellent telephone manner
- Be a team player with fellow colleagues
- Drivers license is preferred but not essential

**About iRG**

The Innovative Repair Group (iRG) is an independent network of vehicle repair centres spanning South Wales & England offering a range of expert vehicle repair services with prestige, accident, express and LCV repair facilities all equipped with the latest repair technology and processes. We work alongside the UK’s leading manufacturers, insurers and accident management companies, as well as private vehicle owners and fleets, carrying out repairs on all makes and models of cars and light commercial vehicles at competitive rates.

**Benefits**
28 days Holiday a year, Pension Scheme, Employee Assist Program, Overtime & Bonus Schemes, career progression, Clean Working Environment, Maintained & Up to Date Equipment, Additional Learning opportunities (E Learning Courses & VM Training site dependent), Company Events including annual Christmas Party.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: One location

Reference ID: Customer Service Advisor Cardiff

  • Customer Service Advisor

    1 day ago

    Bristol, United Kingdom Tru Talent Full time

    **Customer Service Advisor** **Basic Salary**:Up to £26,000 **Working Hours**: 8:00am - 17:00pm Monday - Friday **Location**:Bristol **Extras**: 22 Days holiday + Bank Holidays, Pension Scheme New vacancy for a **Front of House/Customer Service Advisor** to join a busy accident repair centre. Reporting to the Body Shop Manager, the main purpose of the...

  • Customer Service Advisor

    7 days ago

    Bristol, United Kingdom Coople (UK) Ltd Full time

    **Customer Service Advisor - No experience required - Full training provided and paid for** We have an exciting full-time, permanent opportunity to work as a Customer Service Advisor! Do you have a passion for helping people and providing excellent customer service? We’re hiring Customer Service Advisors on behalf of a worldwide leader in multichannel...

  • Customer Service Advisor

    7 days ago

    Bristol, United Kingdom red recruitment Full time

    Red is recruiting for a friendly Customer Service Advisor with previous customer service experience to join a market-leading green energy company whose aim is to make energy cheaper, greener, and simpler. With many benefits included with this role, thisis a great opportunity to further your career. This position is fully remote and is a fixed-term...

  • Customer Service Advisor

    7 days ago

    Bristol, United Kingdom Red Recruitment Full time

    Red is recruiting for a friendly Customer Service Advisor with previous customer service experience to join a market-leading green energy company whose aim is to make energy cheaper, greener, and simpler. With many benefits included with this role, this is a great opportunity to further your career. This position is fully remote and is a fixed-term...

  • Customer Service Advisor

    3 days ago

    Bristol, United Kingdom CV-Library Full time

    Red Recruitment is recruiting on behalf of our client who is based in Bristol and is looking for positive Customer Service Advisors to join their team on a temporary basis. This position is Monday to Friday and the salary is £11.44 per hour. Salary and Package for a Customer Service Advisor: Salary: £11.44 per hour Hours: Monday - Friday, 10am...

  • Customer Service Advisor

    7 days ago

    Bristol, United Kingdom Pertemps Network Group Full time

    **Job Description**: I am looking for a Customer Service Advisor £21,500 to join a well-respected Tool Supplier based in Avonmouth. **Contract** - Fulltime, Permanent Position, Monday to Thursday 8:30am - 5:30pm, Friday 8:30am - 5:00pm **Salary**: - £21,500 per annum **Main Duties of the Trainee Customer Service Advisor will include**: - Reporting to...

  • Customer Service Advisor

    1 day ago

    Bristol, United Kingdom Red Recruitment Full time

    Do you have a passion for providing excellent customer service? Are you a hardworking individual that strives to goes above and beyond for others? Red is recruiting a friendly Customer Service Advisor to join an award-winning service provider in BristolCity centre. This is a fantastic opportunity to work for a company that puts its customers and employees at...

  • Customer Service Advisor

    5 days ago

    Bristol, United Kingdom GHC Recruitment Limited Full time

    **Customer Service Advisor** We have an opportunity for a Customer Service Advisor to join a long established manufacturing firm based in Bristol. The three main objectives you will be responsible for in this position will be the co-ordination and administration of sales activity within the Sales office. To support field sales staff and customers regarding...

  • Customer Service Advisor

    5 days ago

    Bristol, United Kingdom Red Recruitment Full time

    Red is recruiting for a friendly Customer Service Advisor with previous customer service experience to join a market-leading green energy company whose aim is to make energy cheaper, greener, and simpler. With many benefits included with this role, this is a great opportunity to further your career. This position is fully remote and is a fixed-term...

  • Customer Service Advisor

    7 days ago

    Bristol, United Kingdom red recruitment Full time

    Red is recruiting for a friendly Customer Service Advisor with previous customer service experience to join a market-leading green energy company whose aim is to make energy cheaper, greener, and simpler. With many benefits included with this role, thisis a great opportunity to further your career. This position is fully remote and is a short-term contract...

  • Customer Service Advisor

    7 days ago

    Bristol, United Kingdom Red Recruitment Full time

    Red is recruiting for a friendly Customer Service Advisor with previous customer service experience to join a market-leading green energy company whose aim is to make energy cheaper, greener, and simpler. With many benefits included with this role, this is a great opportunity to further your career. This position is fully remote and is a short-term contract...

  • Customer Service Advisor

    7 months ago

    Bristol, United Kingdom The Recruitment Group Full time

    We are working in partnership with a highly successful and well-respected client in Bristol, who are recruiting for a Customer Service Advisor to join their team. **Role: Customer Service Advisor** **Salary - £27,000 OTE** **Hours - Monday - Friday (8.00am - 4.30pm & 9.30am - 6.00pm) & 1 in 4 Saturdays** **Location - Bristol** **Benefits for a Customer...

  • Customer Service Advisor

    7 months ago

    Bristol, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Job Title: Customer Service Advisor** **Location: Central Bristol** **Start Date: ASAP** **Working Hours: Monday - Friday, 8.30am - 5.00pm** **Pay Rate: £10.82ph** **Commit for a minimum of 3 Months** We have an exciting opportunity for Customer Service Advisors to join our client's team in Central Bristol. This is a temporary...

  • Customer Service Advisor

    7 days ago

    Bristol, United Kingdom Red Recruitment Full time

    Are you passionate about customer care? We're seeking confident and friendly individuals to take on the role of a Customer Service Advisor in Avonmouth. This is a fantastic opportunity to join the UK's leading supplier of catering equipment. Working fora responsible and sustainable business, you will join a team of people who love food and believe in...

  • Customer Service Advisor

    1 week ago

    Bristol, United Kingdom CitySprint Full time

    **Customer Service Advisor | Bristol | Permanent** **Salary: £24,000** **Hours: 40 hours per week, 9 hour shifts (with one hour lunch break), between 7am - 11pm** CitySprint is on a Fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas already. **Through regular investment in our...

  • Customer Service Advisor

    3 days ago

    Bristol, United Kingdom Red Recruitment Full time

    Do you have a passion for customer service and great attention to detail? Red is excited to be recruiting a friendly Customer Service Advisor for a fast-growing, people-focused insurance company in Bristol. This is a fantastic opportunity to work with agreat team of people and learn great skills as you do it. If you love talking to people and would like to...

  • Customer Service Advisor

    5 days ago

    Bristol, United Kingdom Brite Recruitment Ltd Full time

    **CUSTOMER SERVICE ADVISOR BRISTOL £20,517 (Inclusive of shift allowance)** A building society is looking for an enthusiastic and hardworking **Customer Service Advisor** to act as a welcoming face of the company, providing an exceptional level of customer service. This role would be suitable for anyone with customerfacing experience, suitable for those...

  • Customer Service Advisor

    3 days ago

    Bristol, United Kingdom Red Recruitment Full time

    Red Recruitment is seeking confident and friendly individuals to take on the role of a Customer Service Advisor in Avonmouth. This is a fantastic opportunity to join the UK's leading supplier of catering equipment. Working for a responsible and sustainable business, you will join a team of people who believe in delivering a great customer journey! **Package...

  • Customer Service Advisor

    5 days ago

    Bristol, United Kingdom Red Recruitment Full time

    Do you have a passion for the world around you, want to make a difference through your work, all whilst working in Bristol? Red is recruiting on behalf of an award-winning fund-raising company for a Customer Service Advisor in Bristol City Centre. If you'redriven to deliver fantastic customer service and want to take on an ethically driven role, we'd like to...

  • Customer Service Advisor

    1 week ago

    Bristol, United Kingdom Red Recruitment Full time

    Do you have a passion for the world around you, want to make a difference through your work, all whilst working in Bristol? Red is recruiting on behalf of an award-winning fund-raising company for a Customer Service Advisor in Bristol City Centre. If you'redriven to deliver fantastic customer service and want to take on an ethically driven role, we'd like to...