Customer Service Advisor
18 hours ago
Do you have a passion for providing excellent customer service? Are you a hardworking individual that strives to goes above and beyond for others? Red is recruiting a friendly Customer Service Advisor to join an award-winning service provider in BristolCity centre. This is a fantastic opportunity to work for a company that puts its customers and employees at the heart of all they do. If you have great communication skills and would like to be a vital part of a welcoming team in Bristol, we'd like to speakwith you
**Package and Benefits of a Customer Service Advisor**:
- **Salary**:£11.00 per hour
- **Location**: Bristol City Centre
- **Contract**: Temporary
- **Hours**: Monday - Friday 8:30am - 5pm (No evenings or weekends)
- Full, extensive training provided
- Great transport links
**Responsibilities of a Customer Service Advisor**:
- Responding to customer's enquiries relating to the Life and Pensions book
- Providing exceptional customer service over the phone by delivering an excellent end to end experience
- Considering customer's requirements and developing long-lasting relationships by building rapport
- Continuously deepening your knowledge of client systems and individual policies/products
- Working as part of a great team
**Skills and Experience of a Customer Service Advisor**:
- Experience within a customer-facing environment or a relevant call handler role
- Life and Pensions experience would be beneficial
- A passion for providing an exceptional level of customer service and building rapport
- Proficient in the use of basic telephonic and computer systems
- A willingness to learn and digest new information quickly
- Flexible and adaptable to change
- Proactive to identify, support and drive improvement opportunities
Red Recruitment (Business)
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