Operations Coordinator

5 months ago

Cowes, United Kingdom Clean Island Limited Full time

**The Company**

Clean Island Limited (CIL) is an Island based drainage and civil engineering contractor. It is part of a group of companies that work across Hants, Sussex, Dorset, Wiltshire, Avon, Somerset and Northwest London

The team that is based on the island is predominantly a waste water operation working as a Tier 2 contractor for Southern Water.

CIL was set up to support the Tier One Waste Water Contractor Cappagh Browne Utilities Limited (CBUL), and since 2015, has been supporting CBUL across may areas of operations and maintenance, and repairs for the Southern Water network.

**Purpose**

The CIL team are looking an Operations Coordinators located at our Cowes office. This roles will be primarily focused to support our field teams, drive efficiency across our resource and activities, work closer with our client to align to their priorities, and to improve communication across all stakeholders.

Due to an increase in volume the Operations Coordinator will also need to implement systems to administer contract requirements from job received to job billing.

The operation is 24/7/365 and the Operations Coordinators may form part of an out of hour rota in support of our teams and our client in emergency situations, once fully trained.

Predominantly supporting our contract operations through efficient administration and systems, the Operations Coordinator role will work directly for the General Manager who is also based in Newport, and support our Head of Field Ops, and the wider team.

The welfare and safety of our teams and the public are our number one priority. The Operations Coordinator would benefit from working in construction, highways or the utilities sector.

**Key Responsibilities**

The duties of this role will involve, but is not limited to:

- Assist the GM to plan, manage and monitor contract works effectively to achieve business objectives
- Be responsible for the administration of resources and coordination of reactive and planned works
- Work closely with clients and provide information and regular updates
- Drive the customer experience through great communication and management
- Build relationships with clients which are of mutual benefit and ensure CIL focus is aligned with client expectations
- Utilise existing systems and build and implement new systems to drive efficiency, and to comply with contract requirements
- Be able to engage effectively with people at all levels and to gain respect and confidence through understanding, knowledge, competence and care
- Have proven problem solving skills using a methodical and cost-effective approach
- Able to search out, analyse and construct new ideas
- Adapt and take on new skills and approaches

**Essential Criteria**
- Effective time management, prioritising and multi-tasking to achieve goals.
- Evaluate risk and proactively work to deliver on the business and contract objectives
- Develop effective, in-depth relationships throughout the organisation, clients, and partners/ suppliers; and
- To undertake any other tasks and projects as agreed that are within jobholder’s experience, skills, and capabilities.

If you are a proactive problem solver with excellent organizational skills, we would love to hear from you

**Job Types**: Full-time, Permanent

Pay: £12.00 per hour

Expected hours: 32.5 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Overtime

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

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