Technical Administrator

2 weeks ago

Cirencester, United Kingdom St. James's Place Full time

St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and responsible business choices at the heart of everything we do. We believe in the value of difference and know that diverse teams can help us problem and innovate for clients.

We look for people to join SJP to make an impact and to contribute to our culture which is based around long term relationships, doing the right thing, and being the best version of ourselves.

**Location**: Cirencester/Hybrid Working (2-3 days p/wk in the Cirencester office)

**Employment Type**: 12 month Fixed-Term Contract

If you’re someone with strong problem solving skills, who is technology savvy, a flexible team player and eager to acquire and develop analytical skills then this role could be for you

Our Remuneration Systems team ensures the ongoing performance of the Remuneration System, vital for the effective management of all aspects of Partner (SJP financial adviser) payments & benefits. As Technical Administrator, your role is to undertake tasks involved in the day to day running, support and development of the Remuneration System.

**What you’ll be doing**:

- With support you’ll following a process to add new parameters to the Remuneration System.
- Update user access to the Remuneration System.
- Create basic test scripts and undertake testing to support simple change activity.
- Writing and reviewing business requirements in the form of User Stories, working alongside Junior Analysts.
- Update System Documentation to ensure it is kept up to date.
- Performing basic data reconciliations and escalating when issues are found.

**Who we’re looking for**:

- You’ll need to be technically savvy, comfortable using and learning new systems.
- Advanced user of Microsoft Office Products, particularly Excel.
- Ability to anticipate potential risks and problems, and escalate to prevent them or to mitigate their effects.
- Analytical, with an eye for detail and a desire to uncover the root cause of an issue.
- Good communication skills, important when working with third-party developers, testers and administrators.

TOM.POST.TO.LDIN

**What's in it for you?**
- Private Medical - up to family cover paid for by Company
- via BUPA. No excess for claims.*
- Meaningful protection benefits with real value, such as 10X life cover, PHI, and critical illness.*
- Non-Contributory Pension - 10% (increasing with length of service up to 15%) with further pension matching.
- Parental leave - 6 months full pay
- Babylon GP app (connects you with a virtual GP in a matter of hours)
- 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday
- Not applicable to Fixed-Term Contracts (standard uplift applies in lieu of the protection benefits)

**Flexible Working**
We know that everyone works best in different ways, at different times and in different environments. We have introduced a hybrid working policy to provide greater flexibility for part-time work, job-sharing, remote working, and flexibility on hours. Our people are encouraged to work in a flexible way that suits their lifestyle, so please ask the question and start a conversation

**What's next?**

Our team will be in touch. As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.

#LI-HYBRID

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