Call Centre Manage

4 months ago


Shipley, United Kingdom 360 Resourcing Solutions Full time

**Job Advert: Client Communications Manager (Contact Centre Manager) - 12-Month Fixed-Term Contract**

**Salary: [Insert Salary or Salary Range Here]**

About the Role:
Join our team as a Client Communications Manager on a 12-month fixed-term contract. Based at our Head office in [City], you'll lead, manage, and inspire Client Communications Advisors, driving performance to achieve targets. You'll oversee outbound and inbound services, optimize recall processes, and ensure timely and on-brand communications. Strong leadership, analytical skills, and previous call centre management experience are required.

About Us:
We're not your typical opticians and audiologists. Our commitment is different. Your well-being is our priority, so we offer unique benefits, from private healthcare to team nights out. Grow professionally and enjoy a supportive career focused on exceptional customer service.

What's on Offer:

- 12-month fixed-term contract
- Supportive working environment
- Attractive benefits package

Join our team and discover a rewarding career with us.


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