Workforce Coordinator

2 months ago

Manchester, United Kingdom Priory Healthcare Full time

**_Ready for the recognition _**_and rewards you deserve?_**:
**We don’t just talk about putting employees first. We know that Priory wouldn’t exist without their combined energy, expertise and effort. So we invest heavily in training, provide first-class support, promote collaborative teamwork and give everyone on our team the opportunities and resources to achieve their full potential.**:
Priory Group is the UK’S leading independent provider of mental health care and education services. We have an outstanding reputation both for the service we deliver and for the investment we make in our people and in our environment.

This role will be responsible for managing the ward rosters for Nurses & HCA’s, ensuring that any shifts not covered by permanent staff are booked by Bank staff or permanent staff wanting overtime. Booking agency workers should be the last resort to ensure shifts are safely staffed.

The below lists the key responsibilities of role, this list is not exhaustive and may vary as the role develops.
- The role will be fully accountable for ensuring that the Priory internal rostering system (eRoster) is updated for all the wards in the hospital, this will include
- Liaising with Ward Managers to ensure permanent employees are rostered a minimum of 4-6 weeks in advance including appropriate planning for holiday and training in line with the ward staffing ladders
- Will get bank worker availability at least one month ahead to be able to fill as many shifts as possible with bank and permanent employees.
- Will seek to fill vacancies in the shifts with overtime and bank in the first instance
- Will be the liaison for site for temporary agencies to fill vacant shifts when all other avenues have been exhausted
- Supporting Ward Managers to achieve their responsibilities and accountabilities in the provision of safe and effective staffing
- Responsible for filling short term vacancies (i.e. to cover sickness) as a priority
- The post holder will work with Ward Managers to ensure that the roster is communicated in the most efficient way for the ward teams, including changes.
- Maintenance and promotion of app based software to publicise shifts that are vacant to both bank workers and permanent employees and encourage usage of this.
- Attend the morning ‘flash’ or site meetings to update on staffing levels, skill mix and to understand any short term issues that need to be resolved.
- Ensure that eRoster is updated daily with any changes so Ward Managers can review staffing levels
- Engage with all bank workers to ensure:

- New bank workers complete their induction in a timely manner and can start working at the required level of competence
- All bank workers maintain their mandatory training compliance
- High levels of engagement with the site including keeping in contact with all Bank Workers by getting their availability for work ideally 4 weeks in advance but at a minimum every fortnight.
- Maintain a list of bank workers who have either not picked up any shifts for 6 months or who have repeatedly cancelled without a good reason and carry out appropriate measures in agreement with the DoCs.
- Ensure that all agencies used to fill temporary shifts are part of the Priory PSL and in accordance with contractual requirements.
- Ensure all Purchase Orders (PO’s) are added to Aspire, in line with company timelines and processes, to ensure billing and reporting is accurate.
- Negotiate long term locum agency bookings, where appropriate and agreed with the Hospital Director and Director of Clinical Services with the Priory PSL agencies

KNOWLEDGE
- Good standard of general education with GCSE or equivalent in maths and English
- NVQ level 4 or equivalent in Business Management
- Competent in the use of software including Microsoft office
- Able to be responsive to time critical situations
- Excellent administrative skills, including notetaking
- Strong time management and organisational skills, ability to prioritise and multi-task.
- Able to challenge more senior colleagues when appropriate and not afraid to ask for help
- Demonstrated use of initiative is essential and ability to act as a self-starter, operating within the sphere of responsibilities
- Pays attention to detail
- Responds proactively and positively to a role that demanding, varied and time sensitive
- The ability to deal with multiple issues simultaneously in a highly dynamic environment.

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