Customer Care Agent
5 days ago
**Title**: Customer Care Agent
**Salary**: £23,000 - £26,000
**Location**: Bagshot
**Benefits and Perks**:26 days holiday + bank holidays, pension contribution, onsite parking, private health care, childcare, and eye care vouchers
Our client based near Bagshot are looking for a Customer Care Agent to join their team on a full-time, permanent basis.
Responsibilities will include, but are not limited to:
- Keeping stakeholders informed of order status
- Correct archiving of customer orders and providing customers with requested documents
- Efficiently adhering to order processing requirements
- Registering and managing complaints regarding both products and sales
- Maintain knowledge of product portfolios
- Managing returns and escalating to management as required
- Maintain record integrity
What we are looking for:
- Knowledge of Microsoft Office
- Previous customer service experience (preferred)
- Excellent written and verbal communication skills
- Customer service minded, as well as administrative oriented
- Knowledge of SAP functions (preferred)
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
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