Emea Sales Trainer

3 months ago

London, United Kingdom PayPal Full time

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary: Meet The Team: The Sales Trainer team is part of our wide sales enablement org. You’ll be joining a close-knit impactful team who make lasting impacts on our sales teams’ success. The team is responsible for planning, developing and delivering sales training programs to the sales team across the region.

**Job Description**:
**Your Way to Impact**:
As the EMEA Sales Trainer, your top priority will be equipping our salespeople & teams with the tools, skills and knowledge they need to be effective and successful. You will deliver high-quality training to merchant-facing teams, both at new hire onboarding training & at in-service training programs.

**Your day-to-day**

**Onboarding and Orientation**
- Conduct onboarding sessions for new hires to familiarise them with our products, services, sales processes, and tools
- Ensure new merchant-facing representatives are equipped with the knowledge and skills required to succeed in their roles

**Training Program Development**
- Collaborate with colleagues to identify training needs based on market trends, product knowledge gaps, and sales performance metrics
- Engage with stakeholders to set & align to outcome measurement expectations of improved sales performance, tailored to the EMEA market

**Delivery and Facilitation**
- Conduct in-person or virtual training sessions for sales teams in various EMEA locations

**Content Management**
- Maintain and update training materials to ensure they reflect current products, services, and sales strategies
- Incorporate feedback from sales teams to continuously improve training content

**Sales Process and Product Knowledge**
- Educate the sales team on the company's sales processes, methodologies, and best practices
- Ensure a comprehensive understanding of products and services, including their unique value propositions and competitive advantages.

**Market Intelligence**
- Stay updated on market trends, competitor activities, and industry insights relevant to the EMEA Region
- Share insights with the sales teams to enhance their competitive advantage

**Performance Evaluation**
- Work closely with sales managers to monitor and evaluate the performance of individual sales representatives
- Provide feedback and recommendations for further development

**Reporting and Analysis**
- Track and report on the effectiveness of training initiatives, including metrics like sales performance improvements, adoption of best practices, and knowledge retention

**What do you need to bring**:
**Qualifications include**:

- Proven experience in sales training or a similar role, preferably in the EMEA Region
- Strong understanding of sales techniques, processes, strategies and methodologies
- Excellent communication, presentation, and facilitation skills in both virtual & physical settings
- Ability to work independently and collaboratively in a dynamic, fast-paced environment
- Ability to adapt training programs to different learning styles and skill levels
- Proficiency in relevant software and tools for training development and delivery
- Strong organisational and time-management skills

**Travel**:

- This role may require occasional travel within the EMEA Region

Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

Who We Are:
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

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