Legal Assistant

Are you looking to start your legal career? Do you have a genuine interest in law? Would you like to work for a progressive Company that looks to promote from within at every opportunity. If so, then this might be the role for you.

Our Paralegal role is a starting role for most employees with no or little experience. It allows you to understand the business, the way files are conducted, gives an understanding of the pressures involved in future roles such as carrying your own caseloadand hopefully acts as a springboard to a long legal career.

We currently have an opportunity in our Motor department to join the team as a Paralegal where you will be responsible for carrying out a variety of administrative tasks to support the members of the teams in settling RTA (Road Traffic Accident) personalinjury cases. It is important cases are settled as efficiently as possible whilst helping to achieve Client Key Performance Indicators (KPI’s) and Service Level Agreements (SLA’s).

**Tasks to be completed by the Paralegal (full training will be provided)**:

- Liaising with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case. Examples of tasks include requesting and providing updates; requests for extensions to comply with directions; dealing with GP, hospital, OH and Personnelmandates; booking Counsel for hearings and conferences; and appointments with experts.
- Follow up on outstanding instructions, documents and other actions to ensure that responses are received within required timescales.
- Make payment requests using the appropriate payment request process for the client and chase to ensure payments are received and dispatched within required deadlines
- Diarising and updating CRU
- Complete initial steps in recovery of our Client’s outlay and collate the outcome.
- Undertake minor investigations on liability and quantum so as to provide File Handlers with basic information to be able to progress the claims.
- Undertake administration duties on files, such tasks may include completion of Management Information (MI); drafting write off forms, requesting final bills and dealing with billing queries; and file closure/transfer activities.

**Prior knowledge, skills and experience**:

- Established interest in law either through further education or experience within a process driven legal environment.
- Ability to plan and prioritise workloads
- Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met.
- Good understanding of IT packages.
- Excellent listening and verbal communication skills.
- Ability to follow instruction with attention to detail.

**What you can expect from us**:

- A learning culture with employee development at the heart of the people development pathway
- Excellent flexible benefits including Annual leave entitlement and Healthcare Cash Plan as standard
- Monday to Friday - 35 hours per week
- Cash care Plan
- Death In Service - after 1 year
- Pension Contribution
- Flexible Working
- 25 days holiday plus bank holidays

Keoghs is one of the leading providers of claims-related services to insurers, businesses and other suppliers to the insurance sector. We combine proven processes, technology and a low cost infrastructure with deep legal and insurance market knowledge. Thisenables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;
Keoghs values
- We listen, are down to earth and supportive
- We work together towards a common goal
- We’re friendly with a can do attitude
- We care about our clients
- We evolve

We’d like to take this opportunity to thank you for interest in this position and in our organisation