People Insights Lead

4 months ago

London, United Kingdom McDonalds UK (Corporate) Full time

**Company Description**
McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day: in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in UK since 1974 and the business is growing continuously with more than 1,400 restaurants and over 154,000 employees.

McDonald’s UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company. Every year, it invests over £40 million in developing people, giving every one of its employees the opportunity to take part in structured training.

McDonald’s buys ingredients from over 17,500 British and Irish farmers and spends over £1.1billion annually on its food and packaging requirements. McDonald’s is committed to supporting British and Irish farmers to ensure it can continue to source many of its ingredients from the UK and Ireland.

McDonald’s is a market leader in its field, striving for the highest standard of quality, speed and restaurant experience. Re-generation of our restaurant infrastructure, covering digital ordering, re-imaging and dual-point service make working at McDonald’s more exciting than ever

We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners.

We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world.

**Company Vision and Culture**

Our Global vision is to build a better McDonald’s and, in the UK, and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.

McDonald’s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

**Serve**:We put our customers and our people first

**Inclusion**:We open our doors to everyone

**Integrity**: We do the right thing

**Community**: We are good neighbours

**Family**: We get better together
**Job Description** The Opportunity**
The People Insights Lead is responsible for enabling people analytics by creating, sustaining, and evolving the people analytics platform used by the People Team and the rest of the organisation. Leading a team that helps shape People decisions through a data lead approach, you'll be responsible for providing analytic support to the People Leadership Team and wider People team in the areas of people metrics, reporting, predictive analytics, and process improvement. By championing a data-driven approach to decision-making, you'll influence and shape employee decisions across the business and enable us to assess the business impact of people policies and procedures.

**What will my accountabilities be?**
- Establish and lead people data enablement and governance processes to help the business unlock more insight from existing and future data sources
- Collaborate closely with the People Tech team to ensure that data outputs our people products enable actionable insights
- Take ownership of the UK people insights implications of the Global People Modernisation Project
- Work with the Global People Insights Team to help align the people data approach across the global McDonald’s system
- Bridge the gap between analysis and insights, finding effective ways to explain findings with context, simple narratives and visualisations that are engaging for all audiences, to drive action and deliver business outcomes
- Proactively shape and influence the department’s agenda by identifying insight needs, creating insight plans and getting buy in from stakeholders.
- Identify areas for hypothesis-driven analysis or theory-free data exploration that best address the people priorities of the business
- Conduct research and analyses investigating and understanding the internal and external drivers behind employee sentiment and data e.g. strategic research to inform development of the EVP
- Regularly update the People

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